ebay refunded buyer , when they didnt receive package i showed all proof of mailing,,not fair

[itsjustasprain]

---

@diddle47 wrote:

have you ever tried to file a claim with usps,,,???????its horrific,,

---

Yes I have and no it isnt. How long has it been since the last scan? If USPS considers it lost then you cannot file an intercept request - but if not too much time has gone by then you can file the request on-line and you are only billed if they successfully intercept it and return it to you.

https://www.usps.com/manage/package-intercept.htm

[albertabrightalberta]

---

@diddle47 wrote:

have you ever tried to file a claim with usps,,,???????its horrific,,

---

Yup, they aren't particularly excited about honoring claims, but I did have a recent experience that ended well. 

• On December 15, I shipped an item across the country. 
• On December 22, it was "out for delivery" but tracking stopped and item was not delivered. 
• On December 25, I filed a missing mail search but never got a reply. (In other missing mail searches, I've received replies within 72 hours.)
• On January 5, filed an insurance claim and received acknowledgement of claim
• On January 8, item was delivered (Obviously they didn't want to pay out on the claim! Where it sat for 2 weeks is anyone's guess.)

My point is that taking action proactively as the sender can sometimes get the action you need. 

[albertabrightalberta]

---

@laserpartshq2 wrote:

Did not understand a word you said.

EBAY will always side with the Buyer, never the seller, 

---

You are wrong.

In INR cases with tracking showing delivery, the seller WILL win every time. And if there's an error in which ebay mistakenly decides in favor of the buyer, an appeal can reverse that decision. EVERY TIME!

[diddle47]

agree to disagree,,,

[diddle47]

thanks for your input karen,,,

[mtgraves7984]

---

@diddle47 wrote:

thanks for your input karen,,,

---

🙄

[mr_lincoln]

---

@diddle47 wrote:

agree to disagree,,,

---

@diddle47   As is your right, not a problem at all on my end ... best wishes for your Selling endeavors on eBay.

[mr_lincoln]

---

@albertabrightalberta wrote:

---

@diddle47 wrote:

when i check the tracking it shows all the stops it has made and seems to be stuck in one facility,,

---

So you DID have tracking!!

Had you told us that sooner, we could have and would have advised you to open a missing package search. In my experience, that usually shakes the package loose from wherever it's stuck and tracking starts showing movement again. 

https://www.usps.com/help/missing-mail.htm

---

@albertabrightalberta   My experience too, USPS Missing Mail piece claim was consistent with shaking packages loose in about 2 days during Covid ...

[mr_lincoln]

---

@laserpartshq2 wrote:

Did not understand a word you said.

EBAY will always side with the Buyer, never the seller, 

---

@laserpartshq2 

If you take the time to read enough on The Community you will know that eBay does not always side with Buyers ... sure they do it a lot and many members here would agree with that but the phrase "never the Seller" just simply isn't true.  In literary terms they call that a "gross exaggeration" ...

As to not being able to understand the explanation provided in my previous post I can't help you there but suffice it to say it is accurate information ...

[monroe67]

"Why are you calling doug_5857 "karen".   Everyone here are volunteers and we are trying to help you.  So far, the only 'karen" that I see here is you.  Don't offend people that are trying to help you."

A M E N !

[monroe67]

"thanks for your input karen,,,"

On eBay's Selling Community Page
A person using the name "doug"
And a person using a name related to the types of products he sells
Are referred to dismissively as "karen" . . . .

By a person using the name "diddle."

What a world. 

[sapphire_studio]

I can't get this gif out of my head every time I read the title to this post

 

[dbfolks166mt]

have you ever tried to file a claim with usps,,,???????its horrific,,

     For lost packages it's a piece of cake and the refund from the USPS comes pretty quickly. I have filed two claims for lost items in the last year.

     For damage during shipping that is a different matter and yes it becomes rather complex since USPS wants to see the item and the original packing. 

[dbfolks166mt]

Which words are giving you the most difficulty? We can help explain them further.

Basically he is telling you that you can get the Item Not Received deadline extended up to 4 days if you phone in to request it. You would need to give us more details on the INR that you lost in order for us to figure out what went wrong. When Ebay denied the INR protection what did they tell you?

I suspect there is more to this story than what we are getting. 

[dbfolks166mt]

and..i have taken off any items i had on ebay,,,,dont need their hassle,,they only protect the buyer never the seller,,,

Given your current outlook on things that is probably the best move you could have made.