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ebay phone number

What is the phone number for Ebay?

Message 1 of 32
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31 REPLIES 31

ebay phone number

There isn't one.  You can connect with ebay and receive a call back by clicking on the help and contact section at the bottom of this page.  For better service, contact ebay on social media. 

Message 2 of 32
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ebay phone number

There isn’t a number for eBay.

To contact eBay do the following:

 

Click  Help & Contact scroll to bottom of the page click Contact Us. Then click on the box that best describes why you want to contact eBay. Continue to click boxes until you get a chat box or ask eBay to give you a call back.

 

Message 3 of 32
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ebay phone number

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.  Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is.  Feel free to leave your Name, address, phone number and/or your email address in this message.  It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

https://www.instagram.com/ebayforsellers/

Your options will be on the left.  If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options.  Not all options are available 24/7.  It will depend on staffing available.  So sometimes you can request a call back and sometimes you can't.  Sometimes you have the Chat option available and other times it won't me.  If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/home


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 4 of 32
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ebay phone number


The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

 

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

Message 5 of 32
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ebay phone number

It's been well over two years, closer to three, since it was possible to call eBay directly.  Use Help & Contact to arrange to have eBay call you.

 

Whatever you do, do not search the internet for a number to use.  Any number you find will take you straight to a scammer who is after your personal and account information and, ultimately, your money.

 

-

Message 6 of 32
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ebay phone number

Thanks! I tried to get there on my own just to see if I could, this is as far as I got;

Chat with our automated assistant

Quickly get the help you need or we'll connect you to an agent.
I stopped looking at that point. 
 
 
 
Message 7 of 32
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ebay phone number

I see your point.

Why would they delete a phone number listed on ebay's own website.

That would be like deleting one of the many links that get posted here every day.

Sea Of Love - The Honeydrippers
Message 8 of 32
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ebay phone number

Wonder if it is an option that can't be seen by all buyers and sellers, so is only visible if you reach a certain level of sales?

Message 9 of 32
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ebay phone number

@kcsgarage 

Go to this link and tell them your issue:

 

https://www.facebook.com/ebayForBusiness/

Message 10 of 32
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ebay phone number

No call back button on the bottom of the page, just bot telling me to email them, no chat, I believe ebay phone support is no more

Message 11 of 32
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ebay phone number

No call back option, no chat either, I believe that ebay is stopping phone support

Message 12 of 32
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ebay phone number

No call back button, no chat, just a bot telling me to email them

Message 13 of 32
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ebay phone number

Trying to get a rep to call me back/ no call back button/ no chat either, is ebay stopping phone support?

Message 14 of 32
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ebay phone number

Maybe.

 

When I was checking before I get 3 options that include call us on my seller account.

 

When I check with this account that has 0 activity, it only shows 2 options.

😅

 

Message 15 of 32
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