eBay suspended my wife's account for using VPN :(

[nashoba]

The last time she was able to talk to an eBay representative, she was told that her account was logged in from several different states.  This is because when she connects to a VPN, the connection is established with a least-loaded VPN server.

Is there anything she can do, short of talking to an eBay representative, to get her account reinstated?

[stuff4divas · Accepted solution]

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@nashoba wrote:

The last time she was able to talk to an eBay representative, she was told that her account was logged in from several different states.  This is because when she connects to a VPN, the connection is established with a least-loaded VPN server.

Is there anything she can do, short of talking to an eBay representative, to get her account reinstated?

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I cannot say, but try reaching out via Twitter or Facebook with a private message >

https://Facebook.com/ebay

 AND-OR

https://Twitter.com/askebay

Great customer service on both 

Wishing your wife gets reinstated 😣

Also, here is the ebay link for general choices re customer service>

https://www.ebay.com/help/contact_us?id=4002&st=10

[dhbookds]

Is there anything she can do, short of talking to an eBay representative, to get her account reinstated

I don't think so......unless there is an appeal possible in the notice....   Probably best to contact Ebay for Business on Facebook.........read the rules. 

[nashoba]

Thanks for the info!