@isokernus wrote:
I filed with BBB after eBay sent me an email stating I was indefinitely restricted from selling and had no way of overturning it. About a week after I filed with BBB got email from them asking for more documents. I think it played a role.
@isokernus, I strongly suspect that the reason you were restricted was because you didn't provide all the information that was requested, when it was first requested of you. That makes you look like you've got something to hide.
In your first post, you clearly said that you had neglected to provide the receipts that had been requested. Since you say that you are working as a business, the lack of receipts is a huge red flag. Businesses need to keep their expense documentation, and keeping good records is the primary indicator that the IRS refers to when they are deciding if an activity qualifies as a business or not.
@isokernus wrote (02-21-2023 10:37 AM) :
Good morning,
eBay has restricted my account after selling a few fireplaces that retail for over $1000. They asked me for a lot of information like ID card photos, bank statements, proof of business, and invoices or receipts. I provided all this information besides receipts since the items we have been selling are obsolete inventory for our business and a few years old ...
Then, in a later post, you said that you were working to find the receipts:
@isokernus wrote (02-21-2023 12:15 PM) :
All the warehouses are owned by Earth core. And yes, I gave eBay all the information they needed to start a business account which allowed me to list significantly more. I'm working right now to get as many receipts as we can, some of these items are over 7 years old but for the vast majority of these items we have receipts. I will keep everyone updated! I do appreciate everyone's help and advice.
That was your last update, until you came on with the update that you had been reinstated after working with eBay through the BBB, a month later.
Congratulations on getting this straightened out. I agree that working through the intermediation of the BBB probably played a role, but it might have taken less time if you had been able to provided the records and documentation when they first asked for them.
