05-03-2023 01:53 PM
Just a reminder to anyone who has been automatically enrolled in Ebay international shipping that does not want to ship international. Today they automatically opted me in and I went to my shipping preferences and opted out. We will see how well this program does with the “not as described” issues that are problematic. As I can see the same stuff applies when an international buyer states item is not as described and the subsequent chargeback etc etc etc still can happen. If I am wrong about this someone please chime in. We do not like taking risks with expensive merchandise.
05-03-2023 01:57 PM
Many have opted out and are waiting to see how it all works out.
05-03-2023 01:58 PM
It would be a very very good thing if the sellers protections include protection for these these false not as described claims and protection from chargebacks.
05-03-2023 02:04 PM - edited 05-03-2023 02:05 PM
The "not as described" seems to be covered. EIS will confirm the item before sending on and cover any INAD with eBay monies.
Charge backs.......................... perhaps anybody's guess there !!!!
05-03-2023 02:06 PM
Well that would be just peachy then. I might reconsider.
05-03-2023 02:08 PM
05-03-2023 02:08 PM
So how do they confirm the item before shipping it? Do they repackage the product after they open it and see what it is?
05-03-2023 02:22 PM
Yeah I read through all that and how do they know what we shipped and same ole buyer scammer type saying they got a rock instead of a diamond in the package.
05-03-2023 02:22 PM
The only reason a buyer does a credit card chargeback is because they dodged the ebay buyer satisfaction guarantee, whereby they would have had to return the item (and maybe in cases where the purchase was made by someone using a stolen CC?). Either way it is such an extreme rarity, I don't know why anyone would cut off a huge sale opportunity for that unlikely event. And keep in mind, Americans with American addresses can do chargebacks too, in fact the 3 I've had were all Americans. Oh, and I won all 3 of those too, so the myth about a chargeback spelling certain doom is just that, a myth.
EIS is just like Global Shpping but even better, because they stating outright that they assume ALL responsibility, after your package reaches them at the Illinois hub. So just think of it as sales to an Illinois buyer, one who can't do a return and almost certainly can't do a chargeback either. Because even chargebacks still go 'through' Ebay, and although they haven't stated it outright, I don't see how they could allow the seller to be held responsible for a package that THEY put their hands on, and forwarded to the overseas address.
05-03-2023 02:41 PM
@vintagecraze50 wrote:So how do they confirm the item before shipping it? Do they repackage the product after they open it and see what it is?
That I can't confirm.
They either have to open it to confirm, and hopefully with vintage fragile items, don't damage the item, or just take their chances, and send an item on without verification of condition, and matching description.
I have sent nothing, and can confirm nothing, but from what I have read eBay EIS confirms.
You sell an unused chocolate tootsie pop. eBay EIS sends it on. eBay will take responsibility/covers all claims/protects seller feedback, in the event that the item does not arrive, claim they got a tootsie pop that had been licked, or that it was not chocolate.
05-03-2023 03:14 PM
Ok sounds good.
05-03-2023 03:15 PM
Ok that sounds good as well.
05-03-2023 03:19 PM
Yeah I would sincerely like to use this program to improve the sales right now. It would be a fantastic opportunity to get this slower sales due to economy etc going before we go bankrupt. LOL!
05-03-2023 05:05 PM
Were you not on the Global Shipping Program before this? When I got on it about 2 years ago and started seeing the increase in my sales (and higher wining bids on auctions), then my only regret was that I hadn't even given it a try for the previous 3 year of selling. And even though handling returns was not the official policy of ebay under the GSP, well I just happened to never have any dissatisfied or scammy buyers but a couple other people I know had returns, and Ebay just handled it, like I can't remember if they denied the returns, accepted them and liquidated the items, or issued refunds to the buyers without requiring returns, but in any case these sellers didn't have their funds taken.
Now, turning unofficial practice into official policy might seem like the logical next step, but it's not hard to imagine how it could be abused, by both buyers and sellers, if they wanted to pull scams. Hopefully Ebay is prepared for ways to limit that. But if you're an honest seller who just wants more sales, like I said it's really just a shipment to Illinois, and you're DONE. I do still occasionally check the tracking after the ebay hub because I want to be prepared if the buyer writes about how long it's taking (also I'm just a nerd and kinda fascinated by this stuff), but there's nothing to actually worry about.
What I REALLY can't wait for is this awful war in Ukraine ending, because Russians and Ukrainians were my most frequent, highest-spending, and lowest-trouble buyers on the planet, so I reeeeally miss them, lol.
05-03-2023 05:12 PM
With GSP eBay covered INR, and "damage" if the buyer went through eBay, but sometimes it took some prodding to get it back on the GSP.
INAD was on the seller.