03-05-2018 02:11 AM
eBay placed a large banner at the top of my seller's dashboard months ago - "We've updated your listing page" - that I'd like to know how to get rid of. I've read the hyperlinked message many times hoping that would make it go away but it didn't. It takes up a lot of space for nothing and is one of the first tasks I have to do everytime I refresh - xing out the banner. Does anyone know how I can get it off the page for good? Thanks
03-06-2018 06:33 AM
03-07-2018 02:01 PM
03-07-2018 02:44 PM
03-07-2018 03:04 PM
03-07-2018 03:39 PM
No to all your questions. I really didn't like it when they switched me to the Seller's Hub bc of how different and hard to oversee my listings are and other things but now I'm used to it. I guess the banner could be considered an ad and dealt with as you suggested. Since it's an email information panel, i was thinking others had the same problem and/or eBay reps would see this and TAKE IT OFF or tell me how to get rid of it. Thanks for your reply. 🙂
03-07-2018 04:14 PM
03-07-2018 04:17 PM
I've been opted in and out of that page so many times I've lost count, and that banner appeared every time I was opted in. Now, I'm permanently stuck there.
Going through their tutorial should make the banner go away. But apparently yours is stuck. Have you tried using "customize" over on the right of one of the panels to see if making your page different will cause the message to go away?
My main beef with the seller hub is that it scrolls off to the right and it took me a long time to realize that some necessary actions were over there off-screen. For months I could not create a new listing from that screen until I discovered the button way over there (and I still forget to scroll over to find it). I used the "comments" link to tell them it was only suitable to the larger desktop monitors and they actually sent back a letter saying sorry, they had to display so much stuff that it would not fit my smaller 1024 monitor.
03-07-2018 04:39 PM
Yes I have tried customizing but will try it again, since you mentioned. Agree with all your comments about how non-user friendly the page is. I had to customize my view in order to get the things in view that I needed and then eBay reserves wasted space I can't move to or customize. I have huge monitors and it makes no difference. I thought it was just me and that the page must be useful for more experienced sellers. Misery loves company. Thanks for reply!
03-07-2018 04:54 PM
shipscript - you helped more than I new. Trying your suggestions I found (after scrolling far to the right) a way to go back to the old format. Guess what I found... ebay has a huge ad banner on the top of that page now, too. They sent me a survey when I opted out so I shared our issues. I'm really glad this forum is here and so appreciate everyone who took the time to respond.
10-30-2018 09:44 AM
HI could you get rid of it in the end? I suddenly stucked forever with this banner too, very annoying
@kathimac05 wrote:eBay placed a large banner at the top of my seller's dashboard months ago - "We've updated your listing page" - that I'd like to know how to get rid of. I've read the hyperlinked message many times hoping that would make it go away but it didn't. It takes up a lot of space for nothing and is one of the first tasks I have to do everytime I refresh - xing out the banner. Does anyone know how I can get it off the page for good? Thanks
10-31-2018 05:55 AM
11-01-2018 05:02 AM
I was stuck with this big banner for the last week. I have ad blocker, I tried changing page customization, cleared browser cache/cookies/history, rebooted, Xed out of it countless times. Nothing worked.
Just now after Xing out and refreshing the page about 10 times in a row it's finally gone. For good? I don't know yet.