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eBay live chat?

Maybe I've been missing something all this time, but I never knew until now that eBay has live chat. When did they start offering this service?

Message 1 of 32
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31 REPLIES 31

Re: eBay live chat?

HII 

 

Message 16 of 32
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Re: eBay live chat?

My  account need to verify 

 

Message 17 of 32
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Re: eBay live chat?

eBay Chat went away many years ago and it would seem has been revived since Covid has put phone support on hold...I recently used live chat so I know this feature is available for the time being...

Like phone support, one just needs to hope that you get someone at the other end that has knowledge of whatever problem/issue you are trying to get resolved...

Message 18 of 32
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Re: eBay live chat?

Thank you!  This is so helpful! 🙂

Message 19 of 32
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Re: eBay live chat?

hello , any one can help me?

 

Message 20 of 32
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Re: eBay live chat?

What is the problem you’re having?

 

If it has to do with selling on eBay, you can’t.  Sellers are required to accept PayPal to sell on eBay, and in Sri Lanka you can’t legally accept PayPal, so there’s no way for you to get paid.

GloryBells  • 
eBay Mentor Since 2008

Message 21 of 32
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Re: eBay live chat?


@topbrand554 wrote:

hello , any one can help me?

 


you really should start your own thread--and be specific as to what kind of help you need...not much to go on here

Message 22 of 32
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Re: eBay live chat?

I want to check my gift cards status here is my card number 

Message 23 of 32
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Re: eBay live chat?

I'm searching for an item I purchased

Message 24 of 32
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Re: eBay live chat?

I would like to have this matter investigated by EBay.  I started an investigation on Reveb, but they want the investigation kept secret even from me.  That was my first and last purchase from them.  I hope EBay will investigate this matter, because if people like this are allowed to maintain business on eBay I would not want to take the chance purchasing from eBay.  Thank you in advance for any help you can offer.

This seller Pro Tech 1960 (Joe Consoni) sold me a Fender vintage Stratocaster case on 6/13/21. I had been in contact with the seller messaging minutes before my purchase. I was sent confirmation of sale by Reverb at 7:01pm, and at 7:05pm the sale was terminated by the seller.
 
Seller reason for canceling after sale was finished, “basicly they take payment hold it a few days make sellers pay for shiping then relesase pay days later its all about makin ..on intrest not fair.but thats the new policy.”, and “I have a few items only threw an invoice i cant do the 3-5 day wait on pay..thing”.
 
Things that seem wrong. From Seller “theres no t x just lil fee for invoi..” not true there is tax”. I sent seller this message, I don’t get it? Why have me purchase it, and then 4 minutes later put me in the position of having my money held for a week or more?”, but received no reply. When I went to look at the listing again on Reverb it was sold.  That night it was still is for sale on EBay that night?  Then it was off then then on today.
Message 25 of 32
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Re: eBay live chat?

Sorry correct seller name is pro-tech 1960

Message 26 of 32
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Re: eBay live chat?

They probrobly started using live chat the same time they completely got rid of the live help phone number they had always had that we could call in for help to. Which was another thing they blamed on the pandemic. 

Message 27 of 32
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Re: eBay live chat?

Replying to an email I just received regarding chat message about dishonest seller.

Message 28 of 32
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Re: eBay live chat?

My payoneer account does sync why?

 

Message 29 of 32
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Re: eBay live chat?

If / when your government allows you to accept incoming foreign funds into your bank, you can enrol as a seller and provide bank details and proof of identity to eBay when they request it and they will put you into managed payments, without this you will still not be able to be paid. Just having a Payoneer account is not going to help you as Payoneer is simply the money processor eBay uses to transfer money to your bank account and does not work the way Paypal did to pass funds on to you

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I have been imported from Australia and this is my posting ID
Message 30 of 32
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