eBay just rite out sucks

[la.guil.g4q7czqpia]

eBay still has a ton of scammers, thinking eBay itself will scam you. I sale a video player as is. A month later buyer wants to return it, he sends picture you can’t even see. And says item was delivered broken, lying through his teeth.  I ask for more pictures and info, buyer does not respond. I ask eBay to step in, EBay still sides with him , and changes reason to item was not as described. I write eBay back they investigate ,  then say item was delivered broken again, changing story several times. Well where I am a new seller on eBay, they where holding funds from my last sale, Well eBay takes half my money and gives it to this scammer. I don’t even get my item back, so pretty much out of 600 bucks. Use to on eBay you would have to worry about getting what you ordered , now buyers are scamming  sellers out of there Money. I will never sale anything on EBay again as long as I live. Nothing but scammers including eBay themselves. I have bought a bunch of stuff from eBay. But not anymore. I am done. If people had any sense they would leave this peace of crap site as well. Nothing but trouble for anyone trying to make a honest living. Hard to tell how long eBay has been doing this crap to its honest customers. 

[dbfolks166mt]

      Welcome to a sellers life on eBay. You had a couple of strikes as a new seller the first being you are a new seller and the second being you listed a high dollar, high target item for the scammers. I don't see the particular $600 item in your sold listings but that doesn't really matter. As you have learned, along with a lot of others, eBay will almost always side with the buyer under the terms of the MBG. The first rule as a seller on eBay is to never list anything you cannot afford to take the financial loss on. I tend to avoid listing high target or high value items on eBay there are other sites and forums where I can do this with less risk. 

[toysaver]

"I sale a video player as is."

Nowhere in the listing does it say this item was sold as is.  You did not even provide a condition.  The description was lackluster and gave no information on working or not.  How did you pack this to prevent damage?  Was it double boxed with thick cell bubble wrap?  Electronics are very susceptible to shipping damage.  

[bonjourami]

If you didnt get your item back, sounds like you didnt respond to the case with a return shipping label, and refund after return. If Ebay had to step in and refund your buyer, you also received a major defect, you can find that in your sellers dashboard.

[coolections]

You wrote nothing in your description about if the players works or any condition issues. NO ONE could possibly know if it worked or not at the time you made the listing. There is no such thing as "as is". My guess is the player was broken as 90% of those older players have issues.

[wrong66]

Says "he asked" eBay to step in, which was another mistake.

[greatstuff80]

"Well where I am a new seller on eBay" And there's your issue. New sellers are scam magnets on ebay and should not be starting with expensive items. New sellers need to understand how things work ( including taxes) before they do much and few do this homework. Sellers have been complaining about buyer fraud forever and ebay has done and will do little about it. 

[maxine*j]

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@dbfolks166mt wrote:

      Welcome to a sellers life on eBay. You had a couple of strikes as a new seller the first being you are a new seller and the second being you listed a high dollar, high target item for the scammers. I don't see the particular $600 item in your sold listings but that doesn't really matter. As you have learned, along with a lot of others, eBay will almost always side with the buyer under the terms of the MBG. The first rule as a seller on eBay is to never list anything you cannot afford to take the financial loss on. I tend to avoid listing high target or high value items on eBay there are other sites and forums where I can do this with less risk. 

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He's talking about the $280 item, about $300 with shipping.  As many seem to do, he thinks that if he didn't get the $300 and no longer has the item, he's out $600. 

Anyhow, anyone buying it would assume it works since the listing does not say otherwise.

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[toysaver]

"He's talking about the $280 item, about $300 with shipping.  As many seem to do, he thinks that if he didn't get the $300 and no longer has the item, he's out $600." 

And doesn't even realize the actual cost he is out is the price he paid for the item plus shipping and fees.

[maxine*j]

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@toysaver wrote:

"He's talking about the $280 item, about $300 with shipping.  As many seem to do, he thinks that if he didn't get the $300 and no longer has the item, he's out $600." 

And doesn't even realize the actual cost he is out is the price he paid for the item plus shipping and fees.

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And if it was his and he used it for years, he's really not even out the price he paid for the item.  If he bought it for resale, I imagine it was cheap at a yard sale or was part of a bulk lot of old electronic stuff.   He knows there's a "For parts or not working" condition, because he used it for another sale.  On this one, the condition is left blank, so I think he didn't even bother to test it. 

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[lakefor94]

Another amateur seller trying their luck selling their junk from around the house. 

No idea of how returns work and they end up here whining.

You should have tried reading the eBay selling policies and understanding how eBay works. Or at the least, came here with questions as you entered into the return process, cluelessly.

[luckythewinner]

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@la.guil.g4q7czqpia wrote:

Hard to tell how long eBay has been doing this crap to its honest customers. 

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You can Google the exact date, but I believe eBay introduced the "Money Back Guarantee" for buyers sometime in 2008.

So it's actually very easy to tell how long eBay has been doing this to it's honest customers sellers. 

[laststopgeneralstore]

Good luck, scammers are on every single platform. Also, your listing NEVER said anything at all about selling "as is" and even if it did, it wouldn't matter. Not to mention, it really may have been broken, you don't know, which is why you should have accepted the return and got it back. I used to sell electronics, vintage electronics etc... and I would get a lot of returns and sometimes the items would just stop working or were actually broke even though they worked when I sent them out. Any platform you go to, their will be scammers, just keep that in my.

[kensgiftshop]

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@la.guil.g4q7czqpia wrote:

I ask eBay to step in,

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You pretty much screwed yourself there.

You should have accepted the return, paid return shipping and refunded the buyer once it was returned.

Once the buyer was refunded and case closed, then you could complain all you wanted.

It wouldn't have made any difference, but you would have your item back.

[gamersbaystore]

Crawl before you walk. You need to learn ebay's policies before jumping the gun and listing high dollar items galore!

When a buyer opens a case, you provide them with a return shipping label and demand they return the item, otherwise ebay will just refund them. If you had provided a label, ebay would not have refunded them had the item not been returned.

This is the consequence you face with higher dollar items, you take the risk of remorse buyers who changed their minds and will incessantly lie about the reasons for their returns. Its why I don't sell such items myself. The higher the price, the higher the likelihood of a return.

Scammers often take advantage of new sellers like yourself who don't know how the system works. You did exactly what they hoped you would, which was not accepting the return.