@dawnd1080 wrote:
I have the craziest update for you all! I finally received the bag back from the “authenticator” and it was NOT in the condition that I sent it in!! I have no idea what happened, but my best guess is that the authenticator was either baking and had flour on their hands or was cleaning and had some other substance on their hands because the bag had white-ish smudges ALL OVER IT. Nobody in their right mind would EVER sell a bag and ship it like this!!! I honestly think their hands were dirty when they inspected it and got the substance all over it. There’s literallly no other explanation.
The GOOD news is that the bag cleaned up beautifully with my Handbag Spa products and is getting shipped to the buyer today. Does anyone know if I have any recourse or a way to put in a formal complaint about this “authenticator?” It really sucks feeling helpless with no way to let eBay know about this. Thank you all for your input and support as I navigated this crazy situation!
That's similar to the picture I saw on the Facebook group post only instead of flour, it looked like soot or carbon! It looked like the white pocketbook had been used to clean a fireplace or had been dusted for fingerprints. It had black fingerprints and smudges all over it!
Like you said, no normal person would ever send out something like that.
I'm confused, though. I thought that if the authenticator approved it, they would send it to the buyer, but if they rejected it, the sale was cancelled and item would be sent back to the seller.
You can still send it to the original buyer after the authenticator gets it all dirty, rejects it, and sends it back to you? What did you tell the buyer?
