Selling

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Did I Violate eBay’s Policy by Refunding Fraudulent Buyer Instead of canceling order?

I recently had a buyer with zero feedback who was using a fraudulent name and address that raised red flags. Upon further inspection, I discovered they were using a fake name and an address from an abandoned oil refinery. Based on this, I refunded th...

Buyer claims CCG card is fake, got ebay to initiate a return and actually sent back a fake card.

I sold a high end Lorcana Enchanted card that I personally pulled from a pack as I do not buy or trade for these cards because the counterfeit market is extensive and sometimes they're hard to spot. Within moments of receiving the item they opened a ...

Nonpaying bidders ~ Ebay please do something.

So, I've had one person who bid on an item of mine 1 year ago and never paid. I tried to contact them but not response. This past week, that same bidder did the same thing. I didn't block him the first time probably should have. He has over 14,000 in...

Presale Item

Hello, I often list items as presale and always make sure to comply with eBay's presale policy. However, we sometimes receive cancellation requests close to the release date, often due to price drops.For presale listings, we secure the item for the b...

eBay and/or its employees at Glendale Heights, IL, Int'l shipping hub refuse ship to Israel

We've moved this thread to the appropriate board, please click the link to find the new location.

Resolved! Have you noticed the sudden increase in sellers listing in totally wrong categories?

I am fully aware of the listing in the category policies that eBay has, but today I searched in $1 gold, under coins and US coins and found tons of listings in that sole category for kitchen towels, wiring harnesses, cable ties, wireless keyboards, r...

Offers Sent & Received Notification as a Seller

Hey, I am having trouble finding an option to turn off the notifications I receive from sending and receiving offers on eBay.I don't need these constant emails as I know I just sent an offer to a seller. Why would I need a double email confirming thi...

Scheduling eBay Store Newsletter with scheduled sale campaign

I've just started using newsletters to spur interest in my items and hopefully boost sales. My sales are going okay; I just would like them to be better.I just sent out my first newsletter with a Memorial Day sale event, and that went fine because my...

having an item removed for violating policy on children

EBAY removed a listing of mine because they said it violated policies on children. According to the message I got, the image of the cover for Playboy Feb. 1979 with model Candice Collins depicted a minor. I sent in 2 resolution request with one havin...

EBay Facilitates Fraud

I sold an item in January to a buyer. Before purchasing the item, the seller asked a specific question about the garment and I answered honestly. After I shipped the item, the buyer had remorse and wanted a refund. Because the product was a leotard w...

Neutral feedback.

I just wanted to share my recent neutral feedback with everyone."I think it would have been cheaper to buy locally instead of online."Add that to the list of stupid neutrals. Have a great Memorial Day weekend everyone.

Buyer returned an Item as not working

I had a buyer return an countertop ice maker (new in box) as not working. I just got it back today and it works perfectly fine. I am out shipping $20 each way (total of $40) on an item I cleared $55 on. I don't mind covering it if I am in the wrong b...

Resolved! Buyer filed disputes on two auctions they won from me and they haven't even been delivered yet.

Hello! My very first time posting on here, and my very first disputes, and I've only been selling since January of this year so I guess I'm just here for any insight or clarity. Subject title basically sums it all up. Buyer placed multiple bids on tw...

Resolved! How eBay does not protect its sellers

So I'm coming here to warn you sellers about eBay strategy. Recently I sold two posters to an individual. She after changed her mind and wanted to return the item because she didn't like the item that she purchased. Seeing that I have the no return p...

Unannounced change to Request Total

I was wondering why I was getting ebay messages to send an invoice only to find the buyer had already paid. Then I had a buyer tell me after they requested an invoice they got an ebay message to "pay now to keep this item". So the next 2 times it hap...