Selling

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Buyer is claiming item wasn't received, but box doesn't look tampered with

This is an item I sold for over $200, and I included a free gift with purchase as a thank you to the buyer. I mailed through USPS, and bought ShipCover insurance because of the high value of the item. I even took a video of my packaging process in ca...

Resolved! (A Dumb question?) about recordkeeping

I use a spreadsheet to keep track of goods bought to resell; cogs; date it sold; how much; profit/loss.The last column is "refund".If I buy (example) a Widget for $1 to resell. Price it at $10. It sells for $10 and The buyer returns it. In the REFUND...

Ai policy violation for a belt buckle it thinks is a knife

Ai is driving me nuts. The latest policy violation I just received was for a belt buckle for a longhorn steer in silver tone which it flagged as it violated the knife policy. Doesn't say knife anywhere on the listing. Meanwhile, I have a pair of earr...

Nevermind

Never mind. Carry on folks, nothing to see here.

Buyer scamming/idiot didn't read description 'for parts or repair only'. Can't call eBay anymore?

Haven't been selling for a while. I sold like $280,000.00 gross profits on eBay since like 2005 and recently sold an mp3 player As-is for parts or not working (and listed under that condition) and I CLEARLY described the issues with the mp3 player an...

How many days does Buyer have to pay after accepting Seller's counteroffer?

Is it 4 days/96 hours? Is there any way I can legit cancel within that time? I don't think it's cool for my listing to be off the market while the buyer sits around.

New Seller. Need advice from Experienced sellers on how to handle this buyer

Buyer asks me to give USPS specific instructions, which I can't do, and they say this will be taken by a friend to an international destination. I'm a fairly new seller and this is my biggest sale. This makes me nervous. I don't want to handle this i...

Returns

Sold an item. Buyer claimed damaged during shipping...requested refund. I agreed and paid for return shipping. Buyer didn't return item and ebay closed the case even after I reported that the item was not returned. Unable to get any assistance from e...

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

Well, This is a new one!

I had a customer open a return for a NAD. nothing wrong with the products at all. I'm thinking she got them cheaper and that was the reason for her return. Anyway, instead of the packaging it was received in, she used another box and wrote out our ad...

I am trying to add a video and it keeps getting rejected

At first I thought it was because of the length of the video (it was 2:20). I cut it to 1:40 - no go. 1:20 - no go. Finally I cut it down to EXACTLY 1:00. Size: 17MB. Still not getting approved. Can anyone explain why? All there is in the video is me...

ive my routing number to my bank but I'm getting two different numb

Yes they want me to mail this thing and I haven't got any money yet and they are charging me a lot for transaction fees I'm new to this I've given one credit card debit card I mean and now they want my routing number to the bank to pay me I'm afraid ...

How much are my buyers actually paying for shipping?

When I’m posting an item for sale and I click shipping option “Calculated: Cost varies based on buyer location,” does that mean a computer in California will show a different postage amount from what someone who lives near me, in New England, would s...

My December sales have been a bit slow thus far.

My December sales have been a bit slow thus far. Last year, December was a banger month. How's everyone else doing thus far? I'm thinking of running a storewide 10% off sale. Has anyone else found that to give you a significant boost? I like to sell ...

Shipment got lost

I had a shipment get lost by USPS. Tracking showed it was scanned by USPS and got to the buyers area and then sent to the "mail recovery center". The shipment was late November. The buyer tried to file for a refund through the USPS and got no respons...