Selling

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Refund

I have had a major health setback and am unable to pack and ship an item that has just sold. How do I cancel the order an issue a refund to the buyer?

International Buyer Can't Buy an Item

I have a buyer from Italy that purchased 2 similar items at the same time (add to cart and purchase, not individually) with no issues. They will be shipped via eIS.Then they sent me a message regarding a 3rd similar item, asking why this 3rd one cann...

We restricted your account because we noticed activity that we believe is a risk to our community

Hi. I have been selling PTCG Card ,3 months selling experience, also parts over 8 year on eBay. And today i got this message from eBay. We restricted your account because we noticed activity that we believe is a risk to our community.Restriction reas...

ebay has destryed itself

I have been a member of ebay for a lot of minutes and have seen it go downhill so badly its comical. It was once a great place to be able to buy and sell. They have now allowed so many fake accounts and cannot control its own business. The process of...

Periodic performance review payment hold over 5 days

My account is under a periodic payment performance review and all payments have been held since. Their email says it takes 5 days to clear but I’m on day 6. Anyone know what to expect?

Do you promote eBay on social media?

Scrolling on social media, I try to take any and every opportunity to promote eBay.For example, on a post about needlepoint, I'll comment that I've seen vintage kits on eBay at great prices.Same for posts about clothing, vintage bric-a-brac and decor...

eBay not like in the 90s or early 2000s

What’s the most serious problem or issue you think eBay has?.

If it ain't broke, break it. eBay replaces the sell similar button with "create new listing". WHY?!

I'm honestly getting really *bleep* fed up with the constant changes, that literally not a single darn user has asked for. It's these stupid developers that justify their job by making one little change on their user interface that makes the experien...

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Bulk Edit "Item Description" Glitches (or character limit change?)

For a decade now, I have been putting up a few hundred single card trading auctions at the end of each year, each starting at $1. In the bulk listing tool, it has always been easy (until today) to use Bulk Edit>Item Description>Change to and then I j...

Cannot Ship USPS and Exclude U.S Post Office Box

It's time to include post office box if a seller is shipping USPS...often this is a shortsightedness in our twenty-first century. A post office box in the U.S is possibly the most secure delivery on the planet. I open my eBay account with a post offi...

Replacement cases still triggering automatic refunds — is anyone else seeing this?

I’m looking to see whether other sellers are experiencing the same behavior in replacement returns.In multiple cases, I’ve had buyers explicitly request a replacement (not a refund). I confirmed buyer intent in messages, shipped the replacement promp...

Neutral feedback

So, someone purchased an item on a Thursday. I have a 3 day handling time and Sat/Sun are not working days for me. So, the purchased item was mailed out on Monday. I received a neutral feedback stating the item took longer than she expected to arrive...

Resolved! We are trying to invoice an item but keep receiveing this message

Invoices can't be sent for eBay International Shipping orders, how do we invoice?

Fraudulent Return Request

Yesterday, I received a message thatmy funds are on hold. Fire initiated, a refund request stating I had refused a refund and sent a photo of a similar broken casserole dish.pProblem is I had just shipped ordered dish the night before, it had just ba...

How best to report and avoid buyer revenge via negative feedback

This is the message I got yesterday from a random buyer. I have no clue what tool he has. I have no clue what part he wants. What is the best way to report this and actually get eBay's attention enough to take action before it becomes a problem for m...