Seller News: December 2025
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Check out our latest updates to help optimize your business.
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I have had a major health setback and am unable to pack and ship an item that has just sold. How do I cancel the order an issue a refund to the buyer?
I have a buyer from Italy that purchased 2 similar items at the same time (add to cart and purchase, not individually) with no issues. They will be shipped via eIS.Then they sent me a message regarding a 3rd similar item, asking why this 3rd one cann...
Hi. I have been selling PTCG Card ,3 months selling experience, also parts over 8 year on eBay. And today i got this message from eBay. We restricted your account because we noticed activity that we believe is a risk to our community.Restriction reas...
I have been a member of ebay for a lot of minutes and have seen it go downhill so badly its comical. It was once a great place to be able to buy and sell. They have now allowed so many fake accounts and cannot control its own business. The process of...
My account is under a periodic payment performance review and all payments have been held since. Their email says it takes 5 days to clear but I’m on day 6. Anyone know what to expect?
Scrolling on social media, I try to take any and every opportunity to promote eBay.For example, on a post about needlepoint, I'll comment that I've seen vintage kits on eBay at great prices.Same for posts about clothing, vintage bric-a-brac and decor...
What’s the most serious problem or issue you think eBay has?.
I'm honestly getting really *bleep* fed up with the constant changes, that literally not a single darn user has asked for. It's these stupid developers that justify their job by making one little change on their user interface that makes the experien...
For a decade now, I have been putting up a few hundred single card trading auctions at the end of each year, each starting at $1. In the bulk listing tool, it has always been easy (until today) to use Bulk Edit>Item Description>Change to and then I j...
It's time to include post office box if a seller is shipping USPS...often this is a shortsightedness in our twenty-first century. A post office box in the U.S is possibly the most secure delivery on the planet. I open my eBay account with a post offi...
I’m looking to see whether other sellers are experiencing the same behavior in replacement returns.In multiple cases, I’ve had buyers explicitly request a replacement (not a refund). I confirmed buyer intent in messages, shipped the replacement promp...
So, someone purchased an item on a Thursday. I have a 3 day handling time and Sat/Sun are not working days for me. So, the purchased item was mailed out on Monday. I received a neutral feedback stating the item took longer than she expected to arrive...
Invoices can't be sent for eBay International Shipping orders, how do we invoice?
Yesterday, I received a message thatmy funds are on hold. Fire initiated, a refund request stating I had refused a refund and sent a photo of a similar broken casserole dish.pProblem is I had just shipped ordered dish the night before, it had just ba...
This is the message I got yesterday from a random buyer. I have no clue what tool he has. I have no clue what part he wants. What is the best way to report this and actually get eBay's attention enough to take action before it becomes a problem for m...
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