MORE THAN ONE BUYER FROM CHINA AFTER RECEIVING THEIR ITEM WANTED A DISCOUNT CLAIMING NOT AS DESCRIBED WHICH CERTAINLY WAS NOT TRUE BUT I GAVE THE DISCOUNT TO AVOID BAD FEEDBACK AND PUT THEM ON MY BLOCKED BIDDERS LIST. IT JUST DOESN'T SEEM WORTH THE EFFORT ANYMORE.
Not an uncommon tactic and I have gotten those claims from a few buyers over the years. Some domestic, some international. If the item went through a freight forwarder I simply respond and let them know the item went through a FF and their MBG coverage ended when it arrived at the FF. If it went through EIS then they need to contact EIS.
For those that were domestic I simply responded and told the buyer that I was sorry they were unhappy with their purchase and to open a return request and send the item back for a refund. In most cases that was the end of the communication.
While frowned upon by eBay if there is a country you prefer not to sell to but the buyer is using a FF to bypass the shipping restriction you can cancel using problem with the buyers address. A lot of Russian buyers are using businesses and FF's out of China to bypass the current US sanctions against that country. Russian buyers simply have the items shipped to a FF in China which forwards the items to the Russian buyers.
