Selling

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The problem with the MCO11 Email

I have reached out to ebay multiple times to get my funds released. No one can help me . I've tried to reply to the email in the app classic view as directed and there is absolutely no way to reply. They want all the tracking numbers of everything i'...

Tracking info is not for my package.

I bought my label through eBay so the tracking number automatically uploaded, I checked and it said that the package was delivered the day before I even got the shipping label (to and from the wrong locations) What do I do? It’s like the tracking inf...

I'm struggling to increase traffic to my store

Hi all, I'm looking for some guidance as I'm struggling. I've been selling for about a year, I sell antique and vintage jewelry. I've done my best to go with the demand (certain brands, amber pieces sell, but silver doesn't unless its special, the ol...

Need help Identifying signature on the bottom of a bowl

Can anyone identify the signature on the bottom of this bowl? I have searched and searched--no luck. Thank you!

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Existing ad how to add photos

Can I add additional photos to an existing ad? How?

variations not available

My setting for Variations is turned on, yet every listing I try to make says "Variations not available for this category". How do I find out which categories this works with. I can't believe I happen to choose an ineligible category every time. What'...

cancel a sale listing error

Listed an item as new, was described in the details about item correctly as used. Need to cancel order.

sending offers

I do not understand why none of my 19 active listings are "qualified" to send offers to people who are listed as "watchers". I have reviewed the pages that try to explain this, and I believe that many of my listings DO QUALIFY. I chatted with some cu...

"Hiding" a listing

Hey there all! Is there a way to hide some item listings to "rotate inventory"? I'd rather not have to end the listing because of limited inventory to keep my store going while I am traveling. Haven't seen any info on this and chat isn't comprehendin...

Resolved! Change in new format

Before Ebay changed the format on my Seller Hub Overview page there was a link on the left side to show which auction items had met reserve and had a bid or bids on them. I can no longer find this. Am I just not seeing it? Has it been moved? Or has i...

responding to request for additional information on listed item

New to ebay-had a request for additional information on listed item, no contact or payment information is being shared. When I respond to the question, I keep getting: " appears your message contains contact or payment information which is not allowe...

Funds on Hold

I am new to eBay selling. I recently shipped 4 items in 1 box and the Funds are on Hold for 3 items as they only registered the first label I printed. Was I supposed to print 4 labels and mail 4 boxes? Will I ever get the money the buyer paid? They h...

Auction Wizard TIME OUT Issues

If you are a Seller and use AUCTION WIZARD for Listings ... Are you experiencing any TIME OUT problems loading lots to Ebay over the last week or so?

Other sellers copying pictures from my listing and using them as their own

So, I take pride in the pictures I create to list my items. I make sure to get the right lighting and angle so the potential buyer can accurately see the condition of the item. However, lately, I have competitors who are copying my pictures using scr...

What are some safeguards for buyers on high value item returns?

Buyer waited for the item to arrive then requested a refund due to debt. The item was an auction and sold for over 4000.00. My question is what prevents the buyer from returning an empty package or package with diffrent sports cards and me being out ...