Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

All my listing changed to offer 30 day returns...AND I DID NOT DO IT!!!!!!!!

Been selling on ebay for 18 years, so I DO know what I am doing. (This is not my listing ID for reasons hopefully you'll understand after reading post) Yesterday I noticed ALL my listing had been changed to reflect that I had a 30 day return policy, ...

Shipping Supplies - Why did they take away the plain brown box with the white logo?

AND the classic eBay logo tape? I thought we were told we'd have MORE options, not less. alan@ebay

I can't delete items from "Collections"?

I am trying to delete some old items that are sold already, from the existing collections. I go on "edit" and then "remove item" -> "save changes". However, that item is still in the collection. I refreshed the page, item still there. Does anyone els...

Any way to print a Scan Sheet AFTER you already left the "print label" screen???

So I had a bunch of orders to fill, and in my rush to get them printed, I forgot to click on the "Print Scan Sheet" option. Now that the labels are all printed and and off that screen by now, is there any way to print a scan sheet for all those label...

Can a buyer just return anything and still get refunded?

I sold a craft item, a wreath, to a customer. In that description I carefully noted the exact dimensions of the piece. I have an automatic return policy but the reason given by the buyer for the return was that the item was "too big." So the return w...

Resolved! Seller Protection Will be Extended to Sellers Affected by Hurricane Irma

eBay stated seller protection will be extended to sellers affected by hurricane Irma. I have called twice now and still do not have my top rated status back on because of late shiping rates that were directly from Irma. I live in Southwest Florida, F...

The best reasons as a seller i was given why a payment can't be made.

1. My parents would not let me use their credit card. not sure what the buyers age was?2. I only get paid once a month--funds are lacking at present---so please cancel the sale--at least he did say please-lol3. I bid on the wrong item--so you wanted ...

Why can i only sell video games on here?

I've been selling video games like crazy this month but the other items I have, no one even looks at it. I'm getting scared because I'm running out of games to sell and I don't know what to do next.

Concern About A Potentially Questionable Buyer

Maybe someone can help me with my recent sale? I was selling an expensive new jacket and a person seemed very interested. He asked me a million questions, all of which I answered. He was trying to get me to accept a bid that was low and he was so per...

Refund?

I purchased an iPhone on Aug21 from an eBay seller that said the phone has a clean imei and is fully paid off in new condition. I used the phone with my carrier untill October when I decided to switch phones. I then listed the iPhone and sold it on e...

You work hard selling products & get your listings at the beginning of the page, then ebay does this

Ebay snuck in a new search feature in the past couple weeks. " XX items new and refurbished from $X.XX" This is new change rolling out that has decreased sales. Many people don't know about it yet. But power sellers and other sellers that are accusto...

What is the best way or easy way to promote my items ?

I have over 100 items up right now and I would love to get more people to view my listings. So what is the best way to promote my listings?? Thanks!

Seller hub trickery OR glitch? when placing new items into a sale category

FYI for Sellers.I have learned the hard way when I add new items into a category that is running a sale, ALL the newly listed items are shortly included in that sale. Funny it take a little time, When I 1st look at new listings I just created the ite...

Buyer returned broken items, eBay won't help.

I sold a set of Nissan Car Speakers on eBay.Buyer gets them and claims they don't work.Nonsense, these were my own speakers from my own car, I even tested them once removed.SO...I call eBay and tell them the buyer is claiming I sold him broken speake...