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Forum Posts

Buyer cannot purchase my itens

Hello. I have a potential buyer that told me that he tried to purchase two of my items and was not able to do. He send me a screenshot. On it can be read: "We can't process your payment. Please select a different payment method or check your payments...

User avatar by Not applicable
  • 3631 Views
  • 9 replies
  • 1 helpful

View sales record

Under Sold Items: "View sales record" page not responding. Is there any issue with this option?

User avatar by Adventurer
  • 3085 Views
  • 5 replies
  • 2 helpful

To all who hate using the Mobile Friendly Checker

Today's announcement: https://community.ebay.com/t5/Announcements/All-Listings-Are-Now-Mobile-Friendly-by-Default/ba-p/29966484 We have made all listings mobile friendly automatically, regardless of how they were listed (mobile or computer). What we ...

User avatar by Not applicable
  • 226 Views
  • 3 replies
  • 4 helpful

books category changes....improvement?

I am still adjusting to the changes ebay made to the SYI form for books. Some item specifics/topics that I used to use are gone. But I've noticed that in listing lately I am not having the problem of nonfiction books pulling up Textbooks or Fiction p...

User avatar by Rockstar
  • 97 Views
  • 0 replies
  • 0 helpful

Resolved! Seller asking for my email adress to attach to my postage

Basically, I won an auction and the seller has contacted me, requesting that I provide my email address in order for him/her to attach to my postage. Should I be wary of this? Answers are very appreciated because I want the shipment to happen soon, t...

User avatar by Adventurer
  • 3067 Views
  • 12 replies
  • 0 helpful

Promotions do help

I find that promotions do help significantly. They are a scheme by eBay to raise fees, but they do have an effect. I have not been able to tell if a high promotion percentage (5%) is any more effective than a low one (1%). From what few experiments I...

Resolved! Buyer Address is Invalid but Claiming its Accurate

So I sold an item - only about $30 -including $3 for the shipping through USPS -. Anyways I went to the post office and they said the address which happens to be in the same city I live in (didn't realize until I looked at the zipcode) doesn't exist....

Scammed by buyer in Russia with ebay's policy complicity - eBay policy is a shame

I've sold a Microsoft XBOX One S to a buyer in Russia, value ca. $ 320.I shipped with security tape impossible to remove or cut without evidence that the package has been opened.Before the buyer received the delivery, I sent him photos of the package...

User avatar by Adventurer
  • 916 Views
  • 43 replies
  • 0 helpful

What to do with my earnings.

I'm trying to figure out what I'm going to do with my earnings so far this week. I might buy a chocolate bar, a Snapple & a scratch ticket. I'll even have change left! Wish me luck. lol Oooops - forgot 10% goes to eBay. No change. haha Good luck to u...

Tremendous decline in sales and traffic in last 3 months

In last 3 months I noticed huge decline in traffic over the night. It dropped down from 250.000 monthly impressions to 30.000 and sales dropped down from 50 to 5. I do follow all eBay rules, called eBay 3 times and every time i get different answer w...

User avatar by Adventurer
  • 2549 Views
  • 66 replies
  • 14 helpful

Resolved! New 'My eBay Active' page GTC doesn't show ending time

tyler@ebay brian@ebay.com Please, this new active selling page no longer shows when the listings end, unless you click on each one individually. Now, we can no longer end the listing near the end of the GTC nor list new items or revise before they au...

Resolved! eBay switched shipping types at label print out (for the better). This Normal?

After weighing a 3 lb box and adding the correct dimensions, USPS Retail Ground looked like the least expensive option, so I chose that, having the buyer pay by their zone. Just sold the product, but at label creation, USPS Ground Retail is not even ...

User avatar by Scout
  • 217 Views
  • 6 replies
  • 0 helpful
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