Selling

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Shipping to Israel

We have a potential buyer for our product in Israel. But when the buyer goes to check out, Israel is not listed as an e-Bay destination country. Anyone familiar with this issue?

Hi. I’m selling a rare Pokémon card on behalf of my son, and I’ve had an offer come in from a buyer who has good reviews. But as I’m quite new to selling and the item is quite expensive, I’m concerned about being scammed. Is there anything I should d...

Local pick up and never picked up ??

What happens if I sell an item for local pick up and the buyer never picks it up?

Buyer saying she isn't being allowed to pay

My buyer purchased 3 items and had them in her cart. I sent her an invoice with corrected combined shipping amount. I then got this message from her: "It seems Ebay's system is having issues! My payment hasn't been going through and I was talking to ...

Customer wants to return fragrance

Item was delivered on April 27th, and buyer wants to return it after three weeks.He claims it doesn't seem authentic, and that it smells like Old Spice and Brut combined. Item was sealed. What would be the best approach?

Contacting a real person in ebay is impossible!

I have been an eBay customer for many years. I'm now finding it impossible to actually talk to someone about a problem I'm having changing bank accounts. Every time I try, my old bank account number is not recognized. I've tried multiple ways to fix ...

Buyer left negative feedback , Opened a return and never returned item then closed it.

I sold a cheap razor without a charger, buyer received item saying it was dead, I told him just need to charge it. They wanted the money back, I told them to return it and I will fully refund them. The buyer opened a return, about 3-4 weeks go by the...

Flat rate shipping per order instead of per item?

I thought I had created a business policy which charged buyers a flat rate of $5 per order, however, it is charging buyers $5 for each unique item they purchase. I refund this after, but I'm sure I'm losing a lot of sales here. Is there a way to crea...

Promoting on EBay

Hello to All! Happy Holidays! I’ve got a coin site that I’m rated Above Standard but I can’t get the Advertising/Campaign section to work to allow me to create a general advertising campaign. It just comes up general. It doesn’t allow me to promote e...

Messaging buyers

What has happened here? For years, I have messaged buyers, congratulating them on their purchase and supplying tracking info. insurance confirmation and the ETA of their item. Never had a problem. Last week, on clicking the buyer's ID then 'contact' ...

Resolved! Sellers should have an option to prevent buyers who often return items from bidding on their item

just like we have the option to prevent buyers from bidding on our item if they have 2 unpaid items within a 12 months period. If ebay had the same option for sellers to prevent any buyers who have returned 2 items in the last 12 months I would be th...

Buyer wants refund after not looking at the pictures

I recently sold my childhood pokemon set, and I had pictures of all the cards I believe Held any value. I clearly informed the buyer I don't know anything about it and it showed up and their was a fake card. I refunded him %10 for it because my mista...

Photo edits not saving to desktop site

I'm experiencing an issue where the eBay desktop site is not saving photo edits I make when I list an item.The edits are showing when I right click the image > open image in new tab/window. The edits are also showing on the app, just not the desktop ...

looking for a seller in napa-solano area

I have been an ebay seller since 2003 and still have a 100% satisfaction rating. Sadly, medical problems prevent me from selling. I am looking for someone who would like to sell a small collection of miscellaneous items - all in demand that I have ga...