Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Coronavirus free disclosure from sellers

I don't believe I have seen anyone suggest making a coronavirus-free disclosure in the item description when selling something on ebay. I think this might add a level of trust and clarity for the buyer. For the past few weeks, I have asked every sell...

disappearing auctions with bids!

I had 2 items with bids sell in the last hour and both are MIA! They are not under orders awaiting payment and they are not in my unsolds. Where did they go? I didn't get a notification that the sale was made even though I watched the items with bids...

Item Misdelievered

HiToday i was notified by a seller that they did not get their item, however it says it was delivered but not to their city. Looking at the shipping label i noticed the buyer did not put in a proper street name, just the city, state, zip and their po...

Best Offer question

If Best Offer was enabled with auto re-list without my knowledge and someone makes an insanely low offer can I not accept offer and revise listing?So frustrating! This item has been re-listed a few times without best offer and I even lowered the pric...

Are the free USPS International Customs Pouches gone (PS Form 2976-E)?

Does USPS still provide these for free? I cannot find the international customs form pouches that used to be affixed to international packages for customs forms. They are not listed on the USPS website. Are they gone forever? Any other free options f...

DO NOT UPDATE VARIATION LISTINGS THROUGH EDIT FUNCTION - HUGE BUG WITH IT - HERE IS WORK AROUND

Currently if you go to one of your Variation listings and edit it in ANY way and save and submit it will revert your inventory back to original inventory when you created the listing!! This has been posted on the Technical Boards and from what I read...

Variation Listings Quantity bugs seem to be fixed as of today - GREAT NEWS!!

Just tested on one of my 0 qty variation listings that I had not modified yet and all seems good again!! Updated 3 listings without any issues all my watchers prices and quantities stayed accurate and updated properly. Took a Week for eBay to get thi...

Seller Hub Down?????????????????????????

I just went to the Seller Hub Home page and this is what i got ... anyone else having this problem?

Anyone having trouble getting in to seller hub today?

I've been trying for hours this morning to get in to my seller hub to process orders, but I keep getting the following message: "We ran into a problem, but we're working on it. Please try later." I've tried three different browsers and same message e...

Are seller listings down right now?

Are the seller listings down? I've been trying to get there for a few hours.

any else having a problem with seller hub this morning

it took me 20 tries to open seller hub. now that it is open I can print labels and ship next item does work but if I try to open a separate page to open seller hub in it won't open. a page I already had open with active listings works fine and search...

Resolved! Selling section doesn't works

Can you help me to fix it? the selling section doesn't works and I can mark as shipped products.I attach a picture

Buyer Return Request - Says it's a fake item

eBay community,A buyer recently sent a return request to me indicating that the item was fake. I would never sell a fake item, nor have I ever had a problem like this before. I showed pictures of the package and box which comes from the official 3M c...

Buyer says that I sent an empty box

I sold an item on eBay for £175 a few days ago and to say they sent me a message saying that the box was empty. I used Hermes to send it so I tried to contact them but I can’t find way to contact them. I’ve told the seller that I am opening an invest...

Please help! Package Delivered, but stolen - buyer wants me to refund them!

Hello,Friday I shipped a very expensive item to a buyer. The buyer asked me to get it to them by Sunday. I told them I would not have a signature required since they won't deliver those on Sunday (my big mistake). The package was delivered on Monday ...