04-23-2020 06:20 AM
I've been trying for hours this morning to get in to my seller hub to process orders, but I keep getting the following message: "We ran into a problem, but we're working on it. Please try later." I've tried three different browsers and same message each time, so not a setup issue. I've also checked my Internet connection and everything is fine there.
04-23-2020 06:23 AM
I am getting the same thing as well. Cant get into seller hub to get anything done.
04-23-2020 06:24 AM
same here
04-23-2020 06:24 AM - edited 04-23-2020 06:26 AM
I'm having the same issue. I also tried everything. You can still access your orders by going to orders and then selecting awaiting shipment - then you can process your orders from there. I am getting a message that says "We ran into a problem, but we're working on it. Please try later"
04-23-2020 06:24 AM
Me too. 2 hours now. I need to ship but ebay seller hub will not load.
04-23-2020 06:26 AM
Yes, got the same message. Finally got to my purchase history and from there to my selling activity. But warning, all is different. A new set up and even when you go back to classic it doesn't look quite the same.
04-23-2020 06:29 AM
Same here, can't get in
04-23-2020 06:29 AM
04-23-2020 06:36 AM
yes, thank you for the info!
04-23-2020 06:40 AM
There's a thread on the Technical Issues board that has some helpful work-arounds to get some of your work done without the Hub.
I went into eBay Chat and they responded with this:
"Currently we’re fully aware of the technical issue specially on the seller hub and our IT engineer already trying to solve the problem as soon as possible even thought we we’re lacking manpower right now kindly accept our apologies for this inconvenience."
04-23-2020 06:55 AM
Links to individual Seller Hub pages:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active).
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
sold:
all selling:
04-23-2020 08:28 AM
Hi everyone,
As you've seen, The Seller Hub Overview page is currently not loading correctly. We apologize for the inconvenience and are working on quickly rectifying. All other functionality is fully operational and sellers can get to all other pages directly via the following links:
Listings --> https://www.ebay.com/sh/lst/active
Orders --> https://www.ebay.com/sh/ord
Marketing --> https://www.ebay.com/sh/mkt
Performance --> https://www.ebay.com/sh/prf
Research --> https://www.ebay.com/sh/research
We will provide an update here once the page is fully restored.
Again we apologize and thank you for your patience.
04-23-2020 08:31 AM
...oh boy, but thank you for the information...greatly appreciate it...
04-23-2020 08:59 AM
Hi everyone - there was an issue with Seller Hub early this morning (as you know).
This should now be resolved. If you are still experiencing issues please log out/clear cache/log back in.
Thanks!