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Anyone having trouble getting in to seller hub today?

I've been trying for hours this morning to get in to my seller hub to process orders, but I keep getting the following message: "We ran into a problem, but we're working on it. Please try later."  I've tried three different browsers and same message each time, so not a setup issue.  I've also checked my Internet connection and everything is fine there. 

Message 1 of 14
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13 REPLIES 13

Anyone having trouble getting in to seller hub today?

I am getting the same thing as well. Cant get into seller hub to get anything done. 

Message 2 of 14
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Anyone having trouble getting in to seller hub today?

same here

Message 3 of 14
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Anyone having trouble getting in to seller hub today?

I'm having the same issue.  I also tried everything.  You can still access your orders by going to orders and then selecting awaiting shipment - then you can process your orders from there.  I am getting a message that says "We ran into a problem, but we're working on it.  Please try later"  

Message 4 of 14
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Anyone having trouble getting in to seller hub today?

Me too. 2 hours now. I need to ship but ebay seller hub will not load.

Message 5 of 14
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Anyone having trouble getting in to seller hub today?

Yes, got the same message. Finally got to my purchase history and from there to my selling activity. But warning, all is different. A new set up and even when you go back to classic it doesn't look quite the same.

Message 6 of 14
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Anyone having trouble getting in to seller hub today?

Same here, can't get in

Message 7 of 14
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Anyone having trouble getting in to seller hub today?

If you click on the "sell" button on the top right you can get to active listings which has a drop down to get "waiting shipment" under Orders.
Message 8 of 14
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Anyone having trouble getting in to seller hub today?

yes, thank you for the info!

Message 9 of 14
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Anyone having trouble getting in to seller hub today?

There's a thread on the Technical Issues board that has some helpful work-arounds to get some of your work done without the Hub.

 

I went into eBay Chat and they responded with this:

"Currently we’re fully aware of the technical issue specially on the seller hub and our IT engineer already trying to solve the problem as soon as possible even thought we we’re lacking manpower right now kindly accept our apologies for this inconvenience."

Message 10 of 14
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Anyone having trouble getting in to seller hub today?

Hi everyone,

 

As you've seen, The Seller Hub Overview page is currently not loading correctly.  We apologize for the inconvenience and are working on quickly rectifying.  All other functionality is fully operational and sellers can get to all other pages directly via the following links:

 

Listings --> https://www.ebay.com/sh/lst/active
Orders --> https://www.ebay.com/sh/ord
Marketing --> https://www.ebay.com/sh/mkt
Performance --> https://www.ebay.com/sh/prf
Research --> https://www.ebay.com/sh/research

 

We will provide an update here once the page is fully restored.

 

Again we apologize and thank you for your patience.

Rebecca,
Director of eBay Community
Message 12 of 14
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Anyone having trouble getting in to seller hub today?

...oh boy, but thank you for the information...greatly appreciate it...

Message 13 of 14
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Anyone having trouble getting in to seller hub today?

Hi everyone - there was an issue with Seller Hub early this morning (as you know). 

 

This should now be resolved. If you are still experiencing issues please log out/clear cache/log back in. 

 

Thanks!

Tyler,
eBay
Message 14 of 14
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