Selling

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scammed by a buyer and ebay won't help me

Hi everyone, I'm looking for some input or advice on how to deal with a situation that I have with a buyer. I actually have another rotten situation happening on eBay right now, with a seller, but that's for another post. It's just a bummer that ther...

How do I know if Volume Pricing is working?

I know it might sound like a stupid question, but how do I know if my Volume Pricing Promotion is working? I created a new one as my previous promotion expired on 12/31. Since the start of the year my 'Manage Promotions' dashboard has flat lined, whe...

Tax return question. Shipping label cost from "listing sales report" not adding up, schedule C

This year I was able to do my taxes for schedule C on Amazon and etsy fairly easy. eBay on the other hand has been a complete nightmare. There are so many different sales reports. The numbers do not add up. I am trying to calculate my shipping cost f...

"It's not worth paying for shipping on a low cost item. Requesting a refund for item shipped."

Nope. First he messages me and says the item was wrong scale.Sorry, made using an original as the master and I've sold hundreds over the years with all happy buyers. I told him so and told him to return for a refund.Otherwise, forget it.Already BBL'd...

Reports

Does anyone have a suggestions for being able to reconcile the reports? The shipping charges are not what I was given at the time I printed the label so its hard to match them up, especially with no item description. I am being charged an Internation...

Negative and Slander in Feedback... Ebay won't delete.

Buyer purchased ink cartridges from me with a listing stating description as USED and the title EMPTY INK CARTRIDGES FOR REFILL ONLY. Emailed me saying I "mislead" them and they thought these were new. Then left NEGATIVE FEEDBACK...'DISHONEST THIEF ....

Feedback From Buyers

I have about 25 buyers going back to October that have left no feedback for me. I assume they were satisfied with their purchase, as I received no complaints. I always leave feedback for a buyer soon after they receive their item. So is it OK to cont...

Did counter offers change ?!?

We have always, in the past, had up to 4 times we could counter offer an offer or the potential buyer could. Today someone sent me a super low offer in which I countered. They countered by only a few cents, so I was going to counter again, but my onl...

Resolved! How do I see if I have any free listings left?

I just tried to list something that is usually free for me and it was not. I'm in the Seller Hub.

Add photos from mobile device on ebay website no longer works

Add photos from mobile device deep-linking no longer works....Where is this now? Steps:Create a new item listing from your computerUnder photos click "Add from mobile device"Wait for notification that a notification has been sent to your mobile devic...

Resolved! Why do some of my items get dropped from inventory?

I have been noticing that some of my items in my Ebay store seem to drop out of my inventory by Ebay. Why does this happen? I have been going through my listing and have found many of my items are no longer there. Any ideas why this is happening? I w...

Resolved! Return requested - Reason: Just didn't like it; Comments: Not what I thought it would be

I am Top Seller Plus, therefore we do accept returns. This item was $140, and cost me 30.25 to ship because I offer free shipping. It's an air mattress, and the buyer now seems to have buyers remorse. I'm wondering if any of you have insight into thi...

Not receiving notifications of offers!!!

I have my communication preferences set up correctly in Ebay and on my iOS Ebay app. I'm losing money weekly by not receiving offer notifications from buyers. HELP PLEASE!!! The offers I am seeing are expired but I never got notification of the offer...

Resolved! Changing my category

I am a new seller. First I requested from e bay to sell Home and Garden Items, Now I changed my mind and hope to sell https://www.ebay.com/b/Clothing-Shoes-Accessories- items. Please tell me anyone is it prohibited or not. Thank you.

Resolved! Shipping via USPS Priority mail using Ebay labels

I'm a long-time ebay user but fairly new to selling on ebay. I want to use USPS Priority mail to ship most items and see that ebay offers discounts when using their labels. My question is whether I still get free insurance up to $50 when using USPS P...