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Forum Posts

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 285 Views
  • 0 replies
  • 23 helpful

Item Not Received Case Appeal

A Buyer had opened an INR case recently for an item delivered well ahead the due estimated delivery period. I have updated the tracking which shows clearly delivered to the recipient. Signature confirmation not obtained since the item cost is below 7...

Authenticator Issues

I recently purchased a non returnable pair of sneakers off eBay. They were approved by the Authenticator and sent to me. Since the size was wrong and I couldn’t return, I decided to sell on eBay. They were sold and sent to the Authenticator where the...

Fake buyer?

 This person offered 400$ on my 120$ painting. I'm new here. Fake buyer probably?

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User avatar by Pathfinder
  • 192 Views
  • 12 replies
  • 0 helpful

Scammers

Anyone else having problems with buyers, specifically by trying to get you to contact them outside of eBay through email or text? And then not following through with the purchase. Someone tried to get me to buy an Apple Card and put in the package, s...

User avatar by Explorer
  • 228 Views
  • 8 replies
  • 0 helpful

Resolved! Is it okay if I send a text message to a buyer? If they don’t reply to my messages on ebay

So, I sold something, but seller chose Local pickup, but they live a bit far (about 2 hours from my town), I messaged them if they're planning to come pick up, otherwise I need payment for shipping. I can't ship for free, my profit would be very litt...

bid retraction

i don't think people should just be able to retract bids especially when they bid an item way up and then just retract it

Resolved! New to eBay, listing, views and slow sales

Hello, I am new to eBay and have listed a few items. I am limited in how many I can list but have tons of stuff waiting in draft. The ones listed have lots of views but no bites. I had it on private listing but changed it because I don't think I need...

User avatar by Adventurer
  • 300 Views
  • 13 replies
  • 0 helpful

Resolved! Figuring out profit

Buyer paid this amount $26. + 2.21 (tax) + 5.50(shipping) = 33.71 - 4.53 (ebay fee) = $29.18 (I thought this was net)If I go to transaction detail on seller hub it's broken down the same way but the net amount is listed as 26.97 But if I looked at th...

User avatar by Adventurer
  • 260 Views
  • 8 replies
  • 0 helpful

Need To Reactivate Listings

Ebay removed all my listings in July because they needed a checking account number to disburse my payout. I recently opened a checking account and submitted the required account numbers they requested. However, Ebay is claiming none of my listings ca...

User avatar by Adventurer
  • 724 Views
  • 1 replies
  • 0 helpful

Coupons

I was informed by eBay that the coupon program does not cost me any money.

User avatar by Rising Star
  • 376 Views
  • 11 replies
  • 1 helpful

I cannot make changes in new listings.

I was listing new things tonight. I get done, review the listing, see a few things to change and make them. I go to view the listing again and it has not changed, even though I can see it properly WHILE I'm editing it. No matter what I change, the li...

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