eBay

eBay changed my Promoted Listings ad percentages without permission

Awww geez, it's always something here on eBay. I just checked my Promoted Listings Standard campaigns (2 currently running) to see if I wanted to up the percentages for the weekend hoping to stir up some sales. One Fixed Rate continuous campaign I cr...

verify code

Please can you tell me where I will send an e-mail for help because I can not verify my contact details requested by Ebay because it sends me the code on the landline that does not receive text and writes only text without any other choice. Do you kn...

eBay removed my listing over one completely false customer complaint. What now?

I sell spreadsheet templates that I created from scratch. Today someone bought one of my templates and then sent me a message saying they couldn't figure out how to get Excel installed on their computer. I walked them through the process (even though...

Won't list

Hit list and the screen reverts back to Complete Your Listing then stays as a draft.All required details are filled in, etc.Yestreday, this happened and either playing around... or maybe simply waiting a few hours...worked but nothing today.

Promoted rate changes??

I know many, if not most, listing problems are user error but...I decided to try a few promoted items. Never, ever, did anything more than 7.5% even come up as a suggestion and that was the most I ever used.But, just got an offer and it stated that i...

I cannot receive payouts ? They say my account is on hold? Why and I can't seem to fix it..

Bidders

There needs to be a way to set up our accounts, to where bidders with a (0) items purchased history cannot bid, I've had to relist and re-promote 3 items that people with a 0 bid on and then never pay and certainly never communicate, I'm certain I'm ...

Can buyers threaten bad feedback instead of just returning or replacing?

I made an honest mistake and sent a buyer the incorrect item ( see attached pics, the one he ordered is on the right pic, it was an easy mistake to make) instead of opening a return case or a replacement case they sent me this message: "I would like ...

re: insertion fee question

Hi,The past few months when I'm doing my books I notice that I have a ton of insertion fees listed in seller hub. I chatted with ebay who said that it's not something I'm being charged for, but I can't tell what is going on with it. When I have items...

seller performance

Has anyone had difficulty having seller performance percentages updated to reflect current defect levels? Ebay incorrectly placed 2 defects on my account for late shipment but later removed them after I provided proof of ontime shipping. It was their...