That has not been my experience recently. Regardless of how many times I send an invoice, ebay cancels the transaction four days after the listing ended. This was a change from some previous guidelines. I didn't know enough about the guidelines to pay attention at the time I got the notice, but the options change under the item after four days, regardless of whether I send an invoice or not. Perhaps it differs by category, too. That being said, I have had a rash of non-paying dealers lately, along with the reduced number of bids. I have tried to not discriminate against buyers who have less than a 5 feedback rating, but most of the non-paying dealers are low feedback dealers. I try to give them the benefit of a doubt that they don't understand what they are doing. But just like the reduced number of views and the reduced number of bidders in the last 30 days, the non-paying dealers are driving me nuts. That seems to be the only thing that have increased.
On the other hand, if someone doesn't pay after four days, and I've sent messages, I've had no problem cancelling the order and relisting. I give the buyer a warning and then I do put them on the list of dealers who can't bid on my items because of non-payment. People who pay late, I'll work with if they correspond at all, just as I would if someone came into the store and talked to me.
I'm just putting rinky-dink things on ebay right now, trying different categories, different wording, anything that might show some movement or change. If I have to work a little harder to get a dealer to pay, I will.
I apologize if the advice is bad. I have not seen the 'reset clock' mentioned in anything I've read and I appreciate your bringing it to my attention. There is so much information that I could easily have missed it, or it may have changed since I read something. I can never find the same information twice, either, when I search for information on ebay.
