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customer service

I had the pleasure of being helped by a customer service agent named Jermie . She was extremely professional and very nice. She explained the situation with a great attitude towards helping me.

Ebay/FedEx smart post undercharges buyers? FedEx. Overcharged me.

2 of my last sales where buyer selected smartpost, ebay/FedEx undercharges them for shipping. Even when I key in exact size and weigh, the price before printing label was lower than what I was billed days later after item shipped. A $5 difference in ...

Can't amend the Adress while listing the item

Hi, could anybody help with this. It's my first attempt to sell an item and when I started creating the listing, I could not find elsewhere to change my Sender's Adress. By default it's US and I need to change it to UK. Any suggestions? Thanks

Sick of the low ball offers!

Is anyone else getting sick of, or, have potential buyers making incredibly low ball offers? I have one item in peticular listed for $759.99 (Gunslinger Spawn #1) and have gotten offers for less then a 1/3 of the asking price! The best part is, that ...

Spacing on the boards.

I've noticed some of my posts/replies are spaced out.Like this one.It wont let me put lines together.Is anyone else experiencing this?

How to add new variation attribute?

Hi Friends,When I going to create a variation listing, there is an error adding a new variation attribute.I tried several times, but I couldn't do it.How to add a own variation attribute in new listing tool?

This man needs some love from ebay.

Something is fishy here. https://youtu.be/gpoPHwMTGDA

charged 4 times for shipping

I received a notification that my funds are in the negative and that didn't seem correct. I checked the Recent activity and found there is multiple shipping labels for 1 sale. Shipping cost was $25.23 I have 3 charges of $25.23 and 1 of $20.38 I need...

Permanent Restriction for no reason

Hi everyone, New to eBay here. My account has been restricted for 3 weeks while they asked for documentation. I've sent it in several times and they kept asking for it all again. Obviously there was something they wanted that I was not providing, but...

inventory

hello I need some help.1. my active listings, if I change price or shipping or anything it does not update those changes to my inventory.2. my active listings, if I change price or shipping or anything it does not up those changes even when I use sav...

Terrible sales for September, 90 day sales stats tanking

I don't know what it is with people not buying my items this month, all my items are fairly priced among other comparable listings and all my listings have best offer. Ebay buyers it's pretty simple, if my price is a little high just make a reasonabl...

Resolved! Item specifics

How to change item from "used" to pre-owned. Thanks

Resolved! Basic Store

If I have a basic store I get 1000 free insertions. Do I still get that additional 250 free as well like I would without a store? Do I end up getting 1250 free insertions each month? Thanks for any responses.

Enough is enough!

I am getting incredibly annoyed by this refund ****!!!! Have some patience & wait for your mail!!! 2 small time sales last week isn't going to count for anything due to this new refund request!! J.C!!!!!!

Something unusual on sign in

I'd been browsing eBay for awhile just looking at different items than went to update one of my listings on price and when I clicked I got message that they sent something to my phone (clicked to verify) than had to go through the pictures. I've neve...