Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Feedback

How do you leave negative feedback when a purchaser refuses to pay for a purchase?

Feedback sorted

With regards to an old topic on here with regards to Feedback. I always used to leave positive feedback for my buyers until I started getting replies that they had not received their items weeks after the sale. Of course they had received their item ...

eBay Jewelry Authenticity Program

All my eBay fees for selling all fine jewelry were raised to 15% in September per eBay's July email to Sellers. One of the reasons was a new program for all fine jewelry items over $500 being authenticated by GIA and no opting in or out. This would b...

Will ebay refund me for this?

Will ebay refund me for this defective box?Or maybe I should list this rare defective box for sale on ebay?

How to upload a video?

People are asking me for a video of an item spinning but cannot get a video to upload from my PC without an error. It is an avi file no matter if use a sony canon or kodak camera to record a video all the same result. also thought could revise it wit...

Resolved! I can't find the "Mobile Friendly Checker" at new listing tool?

I have issue to find the "Mobile Friendly Checker" at new listing tool.So where i can find it?? Thanks...

This is Nice, isn't it.

Resolved! Did I really refund this purchase?

I state in all my auctions that I only accept PayPal. After winning an auction, the seller sent me a song and dance about how his PayPay account had been hacked and would I please accept Google Pay. I quickly said "No" and canceled the auction. The s...

Resolved! Is there any way to set a cut-off for Buyers who have less than 20 Reviews

Some buyers who have Zero review might be genuine, I have just noticed that there are many buyers who got few Reviews, who are very difficult to transact with. It is either they don't know how to use the platform, or they are frustrated buyers who ha...

Customers Are Crooks

I've been doing this for a few years now and customers never cease to amaze me with the things they do to try and get stuff free or to hurt honest sellers in any way they can. Today's nominee?A customer has filed a payment dispute with their bank cla...

Can't contact (buyer using guest acct) via ebay messaging

I can email regular other customers fine via "contact buyer"Ebay however errors out when trying to send a message to a buyer using a guest account. Unable to send any message of any kind.Anyone else notice this issue going on? Just discovered it 6:15...

After leaving positive feedback for buyer, they want a refund

Need some advice please. I usually wait about a week after a buyer receives an item to insure there is no issue with the buyer before I leave a positive feedback, unless they give me positive feedback sooner, then I return the favor immediately. I do...

eBay website has gone completely insane

I've never seen this before, the eBay website is totally beyond screwed up, it looks like I'm logged into someone else's account yet I can't log out or do anything but view the eBay home page. There are clearly the biggest glitches ever going on.

ebay and the law around promotional CDs and 12"

Promotional CDs and Vinyl, I thought it was now safe to list, ebay have removed my item ( I worked at Warner Bros 25 years ago and accumulated a lot of things I was given and legally own ) https://www.eff.org/press/archives/2008/06/11

Final value fee on the buyer's taxes???

I have been with eBay since '96. This is the most rip-off probably non-legal thing they have ever done. How can I possibly be required to pay 12.99% to eBay for the buyer's tax amount. This is the straw for me. Good luck in future eBay. You need it. ...