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The heat returns and sales have slowed.

I posted a while back about my hypothesis on sales and weather. As stated in past post July was a VERY hot month for most of the country.Then we had a cool down for a week and a half. When the weather was hot sales were very slow (for me). When the w...

How can I separate shipping after combining shipping on two items?

Hi. I combined shipping for a customer and he is requesting for me to separate the order. Is this possible? I've been searching and can't find information on how to do this. Any help would be greatly appreciated. I want to please this request.

Resolved! Auction listings not showing as scheduled

Today I submitted 16 different auctions to be scheduled and none of them are showing up as scheduled. Is there a problem within Ebay?

What payment policy do I need to list an auction?

Hi all, it does not appear I will get the help from chat support. Just going rounds. I keep getting transferred. I have not listed an auction in years. I am trying to list one now. I am getting this error when I click publish. "Looks like something i...

Item shown as delivered

Ok, just got a message from a buyer saying she did not receive her package that was shown as delivered July 22 by USPS. Claims she has talked to her mail person and they said they have no idea where it is. She has a community mail box. She is saying ...

Item returned as undeliverable; buyer wants me to reship.

I sold an item and shipped it to the buyer provided address through ebay. The package was returned to me as undeliverable. The buyer has contacted me and said they want me to reship the item to a different address and to give them my paypal informati...

Confused about shipping toy gun caps

Ebays rule states and I quote: The following are restricted:If the material can be shipped by standard shipping services and is not prohibited by local laws or regulations, then it can be listedIf hazardous materials have specific shipping restrictio...

Positive Experience with Customer Service Today

Hey Everyone I wanted to post this as a CSR went above and beyond for me today. Her name is Jenny. THANK YOU Jenny. For Months, I've had 2 disputes opened from a buyer where my payments were locked on hold and not sent to me ($500 worth of items). Th...

This listing was removed for violating our Counterfeit items policy

Listed Tom Ford Tobacco Vanille Eau De Parfum 8.5 fl oz 250ml & received an email that evening stating, "This determination was made using automation or artificial intelligence. This came to our attention through automated detection." Contacted e-Bay...

coupon Shipping policy

I sold a Victoria's Secret coupon. Last I knew, eBay required all physical coupons to be mailed. The buyer wants me to email a picture. I can't find the answer to this. Can anyone help?

Seller Hub is no longer showing current bids received

Is anyone else having this problem and do you know how to solve it. I was on the chat with eBay for over an hour and still didn't get problem resolved.

Resolved! Marking items. Would this stop scammers or at least deter them?

After almost losing a case to an obvious scammer, I am trying to modify my selling behavior.I was going to start marking my items with unique stickers that are difficult to remove without damaging the sticker. Half of the sticker would go on the item...

Resolved! Buyer claims watch is too small, not Unisex

I sold a watch. I haven't sold watches before on eBay, and I didn't think to put the size of the watch. I described it as Unisex, which is what it's listed as on other watch websites. The buyer got it, and claims it's too small, so it couldn't be Uni...

eBay registry date

How do I check how old my eBay account is?

Resolved! Fakespot Seller Caution on my listing

My listing has the label Fakespot Warning and says that I have no seller history (although I do have a history going back years). I cannot seem to find any reference to this nor how to get rid of it. Can anyone offer advice or further info?