accepting a return wen there was not a problem with the item

[nydealers]

The buyer said they made a mistake in buying and didn't need the item  If I allow them to return it, do they get refunded on the shipping cost paid to me

[kensgiftshop]

On a remorse return, if the buyer paid the original shipping, you can deduct it from the refund.

[caldreamer]

Depends on reason buyer gave when they opened "return request".    If they put "buyer's remorse/changed my mind" then you only refund "purchase price".    If they put "not as described" you are forced to refund "purchase price + shipping BOTH ways".

[albertabrightalberta]

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@nydealers wrote:

The buyer said they made a mistake in buying and didn't need the item  If I allow them to return it, do they get refunded on the shipping cost paid to me

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Your listings charge separately for shipping so you are allowed to retain the original shipping charge and the return would be at the buyer's expense.