@pink.fish.rule wrote:
I just noticed something that concerns me in regard to ebay handling our payments.
I had a multiple sale and the buyer changed her mind on 3 of the items as she realized she already had them (collectible thingies). Because the sale was all together it was going to make a right mess if I cancelled only 3 items that had already been paid for in one transaction (on ebay anyway). So I sent her a partial refund for the 2 items she didn't want.
But now ebay is showing the full payment not received on the left hand side "sales scoreboard". They know a refund was partial, why on earth can't they show the correct amount of only the refund as 'not paid'?
You can ask the same question about all of Ebays glitches and problems, which is why so many are concerned with Ebay now also controlling our money before they give it to us.
Ebay has deliberately not answered too many questions in detail as they have not got a clue how things are really going to work yet. I am sure since this all starts in September (which I believe is the earliest they can run this out for sellers) they will be figuring out how to maximize their profits (which as a public company they are supposed to do) from this without chasing all the sellers away at one time. Originally Ebay had stated they were going to use Ebay employees who had gladly volunteered to test the program before they used any Sellers. Evidently they do not have enough employees who are willing to gladly be the guinea pigs for their companies programs.
Luckily I was not one that was asked as I would wholeheartedly said NO and who knows what that answer will do in your search placement for awhile. My biggest concern is that Ebay will not get enough backing from sellers for the program that they will do like they did with the Guaranteed Delivery where they basically opted everybody in and then you had to go into preferences and opt out with a reason as to why.
Although it has not been answered yet and probably will not be until this either starts up or a couple of days before, but I would imagine that Ebay is going to expect the shipment to be done before the money makes it to your account, based strictly on their saying the item was paid for.
Here are a couple of question for Ebay to discuss and figure out before the September beta test:
1 - Ebay already has issues where they say something is paid for, yet Paypal does not show it as paid, so how is somebody supposed to now verify that the item has been paid?
2 - Until Ebay has the batch deposited into your bank account there will be no surefire way to guarantee that it has actually been paid. Will Ebay have a sellers back on this if their site says it was paid for and the seller ships only to find out the payment failed or was not actually ever received?
3 - Is Ebay going to still expect Sellers to ship the next business day after payment has been made to Ebay but before the seller has the money in their possession? Or is it now going to be the day after the funds are received in their bank account so that shipping times are will now be delayed by 3-5 days.
4 - Since Ebay is going to be using batch processing with Adyen that means Ebay will submit the batch around midnight or what ever time Adyen sets as the cutoff time for the batch to be submitted. Most processors do not send the money to the Seller of Record (in this case it will always be Ebay) until the second day after the batch is processed as they have to submit the batch to the clearing house and get paid also. So what will Ebays shortest handling time for this be and will Ebay charge an extra discount fee to get the money on the second day rather than on the 3rd or 4th day?
5 - What about American Express payments which do not process and get paid as quickly as Visa/MC. Is this going to turn into an issue for the sellers to have to wait for those extra days to receive their funding on those items only so that the batch will not necessarily tie to any one days sales?
Just some food for thought questions for ebay that i know I will be asking when i am forced to deal with this in 2021 so you might as well figure out the answers ahead of time and those that are opting in early may also want this information supplied to them before the processing begins.
