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Would you block a repeat buyer for this?

Have this repeat buyer who’s been buying from me for a couple years. Usually around 2 or sometimes 3 items a week most months. Higher priced items around $50-200. Yesterday he decided to open a return on pretty much half of the items he purchased within the last two months with the message “don’t want it” on every return. 9 returns all at once. Which is going to be a fairly large blow to my business. Some of these items were purchased nearly 60 days ago, some around a month ago, some just last week. Hard to believe he would wait 1 or 2 months to return items he didn’t like if that was really the case. Kinda seems like he probably found something else he wants to buy and figured out he could take advantage of free returns to get the funds. I have free returns enabled for better search placement. And I know getting rid of free returns would encourage false INAD. So nothing that can really be done there. I’ve made a lot selling to this guy. But not sure if the risk this buyer now poses is worth keeping this buyer. Would you block this guy? 

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Re: Would you block a repeat buyer for this?


@gurlcat wrote:

So you see, that slider is only regarding blocked buyers, not blocked buyers


Are you sure ebay doesn't mean if Steve from Minecraft bought from you? That's a blocked buyer if I ever saw one.

minecraft-steve-game-character-q13oX64-600.jpg

Message 76 of 79
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Re: Would you block a repeat buyer for this?

My sister is an official Blockhead (fanatic fan of these guys).  Gone to umpteen concerts, umpteen cruises with them, even SANG with them.  

Screen Shot 2024-07-22 at 5.35.32 PM.pngScreen Shot 2024-07-22 at 5.38.09 PM.png

Message 77 of 79
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Re: Would you block a repeat buyer for this?

@gurlcat 

I couldn't even name one song they sing, but it's pretty cool she got to sing with them -- and look great doing it!

Message 78 of 79
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Re: Would you block a repeat buyer for this?

My heart goes out to you... That's awful.

Message 79 of 79
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