10-17-2024 03:20 PM
Hi all!
Today I got following popup
We recently reached out to you about a change in German VAT law and your need to identify as a business seller. Please upgrade your account to business in order to continue listing on the German site or items located in Germany.
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I'm not from Germany, don't have Germany VAT Nr., registered in ebay.com, and many years don't use German site ebay.de, not selling anything in German site, and not interested to sell in future too. Do you have any ideas, why I received this message, and how to resolve it without Germany VAT?
P.S. Answer "contact support" I know 🙂
10-19-2024 07:36 AM
yes same with me but i don't think these chat guys know what they are doing. i still can't find the direct email to send it to
10-19-2024 07:49 AM
Thats why, they redirect on chat to other departament, then couple hours sent email, I dont sent email to anyone.
10-19-2024 08:23 AM
I have also the same issue with my account. It is very strange
10-19-2024 08:35 AM
Hello
Same problem
I am also a seller from Latvia.
I wrote to support, they said I have to wait. They promised to fix it.
10-19-2024 09:40 AM
It's been another day and I see it hasn't been fixed yet. I'm happy for that one friend who got his problem fixed. I'll contact the support in monday as EBAY UK support says they don't work until monday and let's see what happens. By the way I received few sales today from United Kingdom even tho it says you can't buy because of tax issues etc. most of the time.
10-19-2024 10:38 AM
If the seller is in the European Union he cannot sell in the European Union, he can only sell outside the European Union. If the seller is outside the European Union he can sell everywhere. There is a seller problem if located in the European Union.
10-19-2024 11:28 AM
You can continue selling in europe or outside europe no changes to that, only thing is if you not located on germany, ebay dont let you edit listings or create a new one...
10-19-2024 12:27 PM
10-19-2024 12:36 PM - edited 10-19-2024 12:37 PM
Just like collins I'm unable to buy from you too. But I get sales from United Kingdom, which means buyers trying to buy from UK are able to buy.
10-19-2024 01:13 PM
ali-aamedia They can buy from everywhere except the European Union
ali-aamedia Did you manage to do REVISE?
10-19-2024 01:58 PM
No still can't revise or add new listings. I contacted support today, I explained i sell in EBAY UK and I don't live in Germany nor have any products there. They replied with email, they said we need from Germany a document stating that you don't have to be registered with VAT. Which is nonsense, what kind of people are working in ebay I don't understand.
10-19-2024 02:17 PM - edited 10-19-2024 06:41 PM
we will wait
10-19-2024 09:21 PM
I still can't list new items and can't revise existing ones. Anyone fixed the problem?
10-20-2024 02:23 AM
I got same problem, when they will fix this?
10-20-2024 02:33 AM
I understand that you are having trouble posting an article and receiving a notification to convert your account to a business account. Don't worry, I have shared the details below that will help you with this.
I have reviewed your account and I am happy to inform you that it is in order. I would also like to share that we have received many such contacts today where many members are facing this problem when posting an article or modifying their existing posts.
Don't worry, I would like to share that we have already highlighted this to our concern team for further investigation as a top priority to resolve this as quickly as possible.
I understand that it is important for you to continue selling. Please be patient while our team resolves this issue.
Ne email from Ebay