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Why?? Please upgrade your account to business i to continue listing on the German site

 

Hi all! 

Today I got following popupebgermany.png

We recently reached out to you about a change in German VAT law and your need to identify as a business seller. Please upgrade your account to business in order to continue listing on the German site or items located in Germany.

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I'm not from Germany, don't have Germany VAT Nr., registered in ebay.com, and many years don't use German site ebay.de,  not selling anything in German site, and not interested to sell in future too. Do you have any ideas, why I received this message, and how to resolve it without Germany VAT?

P.S. Answer "contact support" I know 🙂

Message 1 of 103
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102 REPLIES 102

Re: Why?? Please upgrade your account to business i to continue listing on the German site

yes same with me but i don't think these chat guys know what they are doing. i still can't find the direct email to send it to

Message 46 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

Thats why, they redirect on chat to other departament, then couple hours sent email, I dont sent email to anyone. 

Message 47 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

I have also the same issue with my account. It is very strange

Message 48 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

Hello

Same problem

I am also a seller from Latvia.
I wrote to support, they said I have to wait. They promised to fix it.

Message 49 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

It's been another day and I see it hasn't been fixed yet. I'm happy for that one friend who got his problem fixed. I'll contact the support in monday as EBAY UK support says they don't work until monday and let's see what happens. By the way I received few sales today from United Kingdom even tho it says you can't buy because of tax issues etc. most of the time.

Message 50 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

If the seller is in the European Union he cannot sell in the European Union, he can only sell outside the European Union. If the seller is outside the European Union he can sell everywhere. There is a seller problem if located in the European Union.

Message 51 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

You can continue selling in europe or outside europe no changes to that, only thing is if you not located on germany, ebay dont let you edit listings or create a new one...

Message 52 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

cdgcdg_3  I can't buy from you, ebay hasn't fixed anything

Message 53 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

Just like collins I'm unable to buy from you too. But I get sales from United Kingdom, which means buyers trying to buy from UK are able to buy.

Message 54 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

ali-aamedia   They can buy from everywhere except the European Union

ali-aamedia   Did you manage to do REVISE?

Message 55 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

No still can't revise or add new listings. I contacted support today, I explained i sell in EBAY UK and I don't live in Germany nor have any products there. They replied with email, they said we need from Germany a document stating that you don't have to be registered with VAT. Which is nonsense, what kind of people are working in ebay I don't understand.

Message 56 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

we will wait

Message 57 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

I still can't list new items and can't revise existing ones. Anyone fixed the problem?

Message 58 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

I got same problem, when they will fix this?

Message 59 of 103
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Re: Why?? Please upgrade your account to business i to continue listing on the German site

I understand that you are having trouble posting an article and receiving a notification to convert your account to a business account. Don't worry, I have shared the details below that will help you with this.

 

I have reviewed your account and I am happy to inform you that it is in order. I would also like to share that we have received many such contacts today where many members are facing this problem when posting an article or modifying their existing posts.

 

Don't worry, I would like to share that we have already highlighted this to our concern team for further investigation as a top priority to resolve this as quickly as possible.

 

I understand that it is important for you to continue selling. Please be patient while our team resolves this issue.

 

Ne email from Ebay

Message 60 of 103
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