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Where is my listing? It doesn't show up when I search for it?

Rosie the Robot from the Jetsons from 1990 - Applause 6"T - Vintage - This seems to be a search engine problem.  How do I get a hold of eBay?  Item# 285991876721

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Re: Where is my listing? It doesn't show up when I search for it?

I see it here:

 

dhbookds_1-1722644734876.png

 

Message 2 of 5
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Re: Where is my listing? It doesn't show up when I search for it?

I did a search and found it.

Have a great day.
Message 3 of 5
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Re: Where is my listing? It doesn't show up when I search for it?

I'm finding it in search without issue. For future reference: 

 

It can take 24 hours for a listing to index in search. If you revise the listing the clock may restart.

 

While longer index times are most common for new sellers, even well-established sellers that typically experience near instant indexing can see the longer indexing time depending what they're listing from item, to category, to key words, to price.

 

https://www.ebay.com/help/selling/listings/listing-tips/finding-listing?id=4162

 

When you create a listing, your item should appear in eBay searches within 24 hours. To find it, search using keywords in your listing, and apply filters to narrow your results.

If you can’t find your listing after 24 hours, go to Selling and check whether it’s active, in draft, or has any other status. The listing needs to be active to be pulled into our search results.

If your listing is active, and it’s been 24 hours, here are some quick checks you can do:

  • Make sure you didn’t misspell anything or run two words together in the item’s title
  • Look for any typos that accidentally created profanity in your listing; search will block a listing if it spots profanity
  • Remove any special characters (! @ / *) from the title
  • Check if you’ve created a duplicate listing. If you have, you’ll find a note in the Selling section of My eBay or Seller Hub explaining that your listing won’t be available until you’ve received at least one bid on the identical active listing
  • Make sure it’s okay to sell that type of product on eBay. If the item is from a category that’s not allowed, we’ll remove your listing and send you an email explaining why Learn more about prohibited or restricted items
Message 4 of 5
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Re: Where is my listing? It doesn't show up when I search for it?

It usually take 24 hours  for a new listing to index and become visible.

 

 

But if you really want to contact eBay (and not a call centre subcontractor with a quota of calls to complete )


Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://www.facebook.com/ebay— Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/

 

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

 

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