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When to ship the item after it is sold

Hey Everyone,

 

It's been a while since I have sold something on ebay and I seem to be a bit confused about something.

 

First, let me say I understand that I pay for Insurance and do not pass that onto the seller.

 

Back in the day when I sold an item, I would receive funds into Paypal and immediately send it my bank.

 

But now, Paypal is gone and you connect your bank directly to ebay, I get that.

 

So, my item sold yesterday and the funds seem to be on hold (it does show it on ebay) and ebay states my funds will be available 3 days after the buyer receives the item and makes sure it's good.

 

So, is that how it works now? I have to first ship it out and once the buyer receives the item, then ebay will actually transfer the funds to my bank account?

 

Or do I wait first for the funds to appear in my bank account and then ship? This is how I thought the process would work.

 

Any feedback is appreciated.

Message 1 of 30
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Re: When to ship the item after it is sold


@mcdonald73 wrote:

Hey Everyone,

 

It's been a while since I have sold something on ebay and I seem to be a bit confused about something.

 

First, let me say I understand that I pay for Insurance and do not pass that onto the seller.

 

Back in the day when I sold an item, I would receive funds into Paypal and immediately send it my bank.

 

But now, Paypal is gone and you connect your bank directly to ebay, I get that.

 

So, my item sold yesterday and the funds seem to be on hold (it does show it on ebay) and ebay states my funds will be available 3 days after the buyer receives the item and makes sure it's good.

 

So, is that how it works now? I have to first ship it out and once the buyer receives the item, then ebay will actually transfer the funds to my bank account?

 

Or do I wait first for the funds to appear in my bank account and then ship? This is how I thought the process would work.

 

Any feedback is appreciated.


Ship first... then wait for your funds. Funds are released 3 days after delivery... then it will take a day or 2 to hit your bank account. 

Message 2 of 30
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Re: When to ship the item after it is sold

Yes, you ship first, then once the item is received, the funds can be paid out to your bank account after the hold is released (note that it's not always at the 3 days after mark, as there can be other reasons the money could be held for an additional time frame, usually up to 30 days and occasionally even longer).  The buyer doesn't have the money, though, it's similar to an escrow situation where you can be confident the payout will come unless an issue arises that results in a refund to the buyer.

 

You can use those pending funds to purchase the shipping label for the package so that you aren't putting up the money for that separately.

jonathanbrightlight Volunteer Community Mentor
Posting ID

Message 3 of 30
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Re: When to ship the item after it is sold

As directed, if the item is in your "Amaiting Shipment" window, you must initiate the shipping process (your funds are processed and on hold).

When you use ebay labels, you can scroll down to the bottom of the label page and select Paypal or Use Existing Funds to pay for your label. Do not wait for the funds to clear, that is not how it works now.

Message 4 of 30
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Re: When to ship the item after it is sold

Thanks for the quick replies!!

 

I will get the item shipped out today and trust the process.

 

 

Message 5 of 30
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Re: When to ship the item after it is sold

@mcdonald73 

You have a 2-day handling time so you must ship within 2 days of the sale. (The order has a "ship by" date notice.)

 

You can use the shipping portion of your held funds to purchase the FedEx Ground or FedEx Home Delivery label, or you can purchase it yourself (if you have an account) or go to a Fedex store. If you don't buy the label from ebay, you need to add the tracking number to the order on ebay so it'll be there showing you shipped on time.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 6 of 30
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Re: When to ship the item after it is sold

I did want to ask one more thing and not sure if I should create a separate topic but oh well.

 

As I stated, it's been a while since I sold anything on ebay.

 

I am actually surprised that my item sold just within a week of posting it.

 

Someone else is selling pretty much the same item (hi-fi audio equipment) as myself, has it for slightly lower and free shipping and yet my item, which is slightly higher with shipping cost, sold.

 

I am just wary of scams and wanted to ask if there is anything I should worry about or look out for?

 

As I said above, the funds do appear on ebay and I have not heard from the buyer in anyway. I did send him a message right away stating thanks for purchasing my item.

 

So, that just has me questioning a little bit but since I do not do this often, perhaps I am over thinking it?

 

Thanks

Message 7 of 30
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Re: When to ship the item after it is sold

What kind of feedback has the buyer ? All buyers will have 100% positives, because sellers now can only leave positives for buyers. With an expensive items like yours, have you googled the shipping address ?  Scammers do look for new sellers with expensive items, especially electronics. I hope it will work out for you.

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Re: When to ship the item after it is sold


@mcdonald73 wrote:

I did want to ask one more thing and not sure if I should create a separate topic but oh well.

 

As I stated, it's been a while since I sold anything on ebay.

 

I am actually surprised that my item sold just within a week of posting it.

 

Someone else is selling pretty much the same item (hi-fi audio equipment) as myself, has it for slightly lower and free shipping and yet my item, which is slightly higher with shipping cost, sold.

 

I am just wary of scams and wanted to ask if there is anything I should worry about or look out for?

 

As I said above, the funds do appear on ebay and I have not heard from the buyer in anyway. I did send him a message right away stating thanks for purchasing my item.

 

So, that just has me questioning a little bit but since I do not do this often, perhaps I am over thinking it?

 

Thanks


I think you are fine. I briefly looked and only found one other JD9 that was 650 with 100 shipping. 

 

Just come back here if there is an issue before doing anything else.

 

 

 

Message 9 of 30
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Re: When to ship the item after it is sold

FWIW-  I opened a new account when PP was still the payment processor and on that new account my funds were also held- I think for 21 days.

Two notes- I am not in the USA and I already had  five or six accounts, two actively selling and one dating back to 1998.

It's policy not personal.

Message 10 of 30
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Re: When to ship the item after it is sold

Back in the day when I sold an item, I would receive funds into Paypal and immediately send it my bank.

 

But now, Paypal is gone and you connect your bank directly to ebay, I get that.

 

@mcdonald73 

 

^^^ These statements give me pause. You have  enrolled in Managed Payments, right?

Message 11 of 30
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Re: When to ship the item after it is sold

My OPINION on this transaction, note I said OPINION.

 

1. You will probably have to wait 30 days for this payment.

 

2. You took a high risk deciding to ship via FEDEX Ground. An unreliable service in many areas. And difficult to collect on insurance claims when you buy the shipping through a third party like Ebay.

 

FEDEX will scan before delivery. FEDEX will give the package the roughest treatment of the major carriers, and will leave items in an unsecured place without even ringing a doorbell. They are independent contractors doing the final delivery and do the least they can so they can keep driving.

Message 12 of 30
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Re: When to ship the item after it is sold

The buyer has (197*)100% rating

 

I did google the address and it seems to come up to a shopping area with a UPS Store.

 

So, maybe that is where this person has their stuff shipped.

 

Address:

453 E Wonderview Ave Unit 3

PMB 304

 

Not sure what PMB is, is that a mailbox perhaps, that's what I am thinking.

 

Probably legit but still skeptical.

Message 13 of 30
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Re: When to ship the item after it is sold

You need to ship it now 

Message 14 of 30
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Re: When to ship the item after it is sold

(P)ostal (M)ail (B)ox  .....PMB

Yes, that would be a UPS Store. Many people use that for box/parcel service. If any part of your transaction goes awry, just come back here for some guidance/wisdom before you do anything that might harm you.

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