What to do when I enter shipping correctly and then get charged more for the label?

[danizen]

Welp despite entering the correct measurements and weight of the box, I was charged $10 more for the label.  The buyer paid, so what to do?  Ebay says to cancel the auction and resend the invoice, but the first invoice was correct so what would that change?  Plus that's a hassle for the buyer that I'd like to avoid.

In these cases - the shipping estimates are wrong.  No matter how many of you say I did something wrong, I didn't.  I dealt with this by asking the buyers to PP me the difference but I'm sick of that.  I want a real solution.

This has happened four or five times in 40 auctions.  I know for a fact I filled out each shipping form correctly.  I have no idea why this happens on some orders and not others.

[kalyoth]

May I ask - are you using a shipping scale? I find that I need to calibrate mine periodically as well as change batteries to avoid misfunction. But, I also round up in my weights - up 3 ounces or up to next pound. I also round up measurements to next whole inch. It does cost more, but the post office & UPS/Fed Ex have yet to ding me for it.

[mam98031]

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@natoman777 wrote:

So if these are put up on auction with media mail, but then do not qualify to send that way, you have no options within eBay to send them that way.  Try using the shipping website pirateship to purchase media mail labels.  I have used them when this has happened and then add the tracking.  My guess is that eBay will only let you send ground advantage which is much more expensive.  It is odd, but sometimes magazines and comic books do NOT qualify for media in the eBay categories.  Hope that helps for the future!

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@natoman777 

It is not odd and it isn't EBay's rules, it is the rules of the USPS.  Comics and Magazines do NOT qualify for being shipped Media Mail.  They typically have advertisements in them, even if it is old, some of those companies advertising in them may still exist.  

Diverting shipping to another website so as you can break the rules that USPS, a Federal Agency, has set forth can cost you dearly if caught.  

A couple years ago USPS and Ebay worked closely together in minimizing the illegal use of Media mail.  So Ebay stopped allowing MM in lots of categories that it had no place in being available.  In the beginning they made some errors of course but most have been fixed now.  So Ebay doesn't try to control this at the listing level but the category in which you list in.

4.1 Qualified Items

Only these items may be mailed at the Media Mail prices:

1. Books, including books issued to supplement other books, of at least eight printed pages, consisting wholly of reading matter or scholarly bibliography, or reading matter with incidental blank spaces for notations and containing no advertising matter other than incidental announcements of books. Advertising includes paid advertising and the publishers‘ own advertising in display, classified, or editorial style.
2. 16-millimeter or narrower width films, which must be positive prints in final form for viewing, and catalogs of such films of 24 pages or more (at least 22 of which are printed). Films and film catalogs sent to or from commercial theaters do not qualify for the Media Mail price.
3. Printed music, whether in bound or sheet form.
4. Printed objective test materials and their accessories used by or on behalf of educational institutions to test ability, aptitude, achievement, interests, and other mental and personal qualities with or without answers, test scores, or identifying information recorded thereon in writing or by mark.
5. Sound recordings, including incidental announcements of recordings and guides or scripts prepared solely for use with such recordings. Video recordings and player piano rolls are classified as sound recordings.
6. Playscripts and manuscripts for books, periodicals, and music.
7. Printed educational reference charts designed to instruct or train individuals for improving or developing their capabilities. Each chart must be a single printed sheet of information designed for educational reference. The information on the chart, which may be printed on one or both sides of the sheet, must be conveyed primarily by graphs, diagrams, tables, or other nonnarrative matter. An educational reference chart is normally but not necessarily devoted to one subject. A chart on which the information is conveyed primarily by textual matter in a narrative form does not qualify as a printed educational reference chart for mailing at the Media Mail prices even if it includes graphs, diagrams, or tables. Examples of qualifying charts include maps produced primarily for educational reference, tables of mathematical or scientific equations, noun declensions or verb conjugations used in the study of languages, periodic table of elements, botanical or zoological tables, and other tables used in the study of science.
8. Loose-leaf pages and their binders consisting of medical information for distribution to doctors, hospitals, medical schools, and medical students.
9. Computer-readable media containing prerecorded information and guides or scripts prepared solely for use with such media.

https://pe.usps.com/text/dmm300/173.htm#ep1113500

Often times on Comics, just look at the backside, there are usually advertisements there.

[natoman777]

From what I can tell on their listings these are not comics with any adds.  They are graphic novels, which almost never have adds.