What's wrong with my website

[motormeterracing]

I have about 400 items selling on eBay and it''s all active. However, why there is only 3 items shown on the website. Evem when I clicked the more items option, it still only have 3 items.

Can someone give a help. I don't know if I have made some mistake on the listing to cause this.

[dhbookds]

Oops! My mistake, I looked at the wrong member's FB count on this thread ... LOL, not the first time or last time for that little gaff ...

Been there, done that Mr. L. !

@mr_lincoln 

[terrycece62]

I just checked your listing 

I see 406 listings also

[mr_lincoln]

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@dhbookds wrote:

Oops! My mistake, I looked at the wrong member's FB count on this thread ... LOL, not the first time or last time for that little gaff ...

Been there, done that Mr. L. !

@mr_lincoln 

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@dhbookds   Not as much as I have LOL! 

[motormeterracing]

A big thanks to you. This make my business more smoothly.😁

[motormeterracing]

@mr_lincoln @dhbookds Thanks for your help.

So I have got one more question, how am I suppose to let all of my items can be seen in any one of the country.

Because my shipping policy included N & S America,  Asia, Europe. However, when I change to different country like Israel, It just only shown 4 items for sell.

[mr_lincoln]

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@motormeterracing wrote:

@mr_lincoln @dhbookds Thanks for your help.

So I have got one more question, how am I suppose to let all of my items can be seen in any one of the country.

Because my shipping policy included N & S America,  Asia, Europe. However, when I change to different country like Israel, It just only shown 4 items for sell.

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@motormeterracing   I have never use eBay's Business Policies, I select the countries individually or by region on the Shipping Preferences section of Site Preferences (link below for your convenience).  I believe when you are finished in that section you can set it to apply to your existing listings BUT, you will have to go through each listing and make sure you have selected International shipping there too AND the countries you want.

https://www.ebay.com/ship/prf/excludeRegions

[dhbookds]

I see you did change to worldwide shipping, excluding China.

After a certain hour, my brain gets sprained and I can't figure that one out.....especially since the items in your store DO ship to Israel.  Don't know why they don't show under see other items.......where, by the way, I see only 4 as a number, not the 406 that shows on your screen shot. 

Let's call in a real expert and see if he can figure it out

@eburtonlab 

[dhbookds]

One quick question........you are now in Managed Payments.......is that thru Ayden or Payoneer? or Do you know?

[motormeterracing]

I am changing to Payoneer on Jun.22, and almost since that, the impression rate and the selling are all dropping in certain range. May concern Is it one of the reason that cause this.

[eburtonlab]

I have seen other threads from users in other Asian countries -- including Hong Kong, Japan and Malaysia -- having problems seeing sellers' listings, even though there is shipping specified to those locations. Items seem to be visible in North & South America and the EU, but do not appear when searching in certain countries.

Despite the items not appearing when viewing a seller's other items, direct links to those items are viewable in those countries, and it is possible to verify that shipping to those locations is calculated. It is even possible to put such items in a cart -- I have not tried to complete a purchase that way though, as I do not have an actual shipping address in one of the affected locations.

Unfortunately, I have no answers.

There may be a Managed Payments connection somehow. The timing is certainly curious. Someone else posted a message with a quote apparently from eBay about some countries not being able to purchase from sellers on Managed Payments, but I do not know the source of the quote or which countries were involved. I will see if I can locate that post again.

Some examples of similar issues:

From the UK discussion board:

https://community.ebay.co.uk/t5/Technical-Issues/Buyer-from-Hong-Kong-can-no-longer-see-my-items-for...

From the US discussion boards:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/quot-0-results-shown-in-all-categories-quo...

https://community.ebay.com/t5/Share-eBay-Technical-Issues/International-listings-can-t-be-seen/m-p/3...

[motormeterracing]

@mr_lincoln Not quiet sure if I made mistakes on shipping policy, because it surely include all country except China.

[eburtonlab]

Another recent thread:

https://community.ebay.com/t5/Selling/Bad-international-visibility/m-p/32011352

[dhbookds]

Thanks @eburtonlab 

What's curious to me is that all 400+ show up in his store, but not in the View Other search.......seems like the view other search may be screwed up for some reason.........

Maybe Tyler can figure it

tyler@ebay 

This just concerns message 20

[motormeterracing]

Many thanks to you @dhbookds @eburtonlab

Seems like many seller in Asia especially in Japan, Malaysia and HK have got this problems.

So maybe this is an error for eBay.

[eburtonlab]

The post about Managed Payments and listings in certain countries was at the end of this thread:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/My-listings-are-not-showing-up-on-my-eBay-...