Selling

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eBay Siding with Abusive, Threatening Buyer Who Tampered with Item – No Seller Protection Anymore

I'm a 12-year seller with 100% positive feedback and a teal star rating. Recently, I sold a BMW FRM3 PL2 module listed clearly as “Bricked – For Parts or Repair”, under the “For Parts or Not Working” category. It was transparently described as untest...

Shipped item stopped working after a few minutes. What to do?

I shipped a bulky medical device to a buyer who states "it stopped working after 3 minutes." What is my best course of action? I have a returns accepted policy. The item was new open box which I took out, inspected and plugged in before shipping. Any...

eBay refuses to remove negative from cancelled transaction due to buyer address

What do I have to do to get someone to actually grasp the situation here? eBay’s own feedback removal policy clearly states that feedback will be removed for transactions that are cancelled due to buyer asking to cancel or issues with the buyer’s add...

Using UPS for shipping - am I missing something?

This is partially a rant, but I honestly want to know - what, if any are the advantages of shipping with UPS? Some ebay sellers that I buy from (small items in the 4-5 ounce range) ship to me via UPS. I ship primarilly small packages under 10 ounces,...

Anyone notice Ebay no longer has a way to message them on Facebook?

I have a situation where a buyer had a item shipped to a 3rd party re-shipper. I didn't notice it when I shipped it out since I sometimes have a lot of orders in the morning. Buyer opened up a INR yesterday so I looked at the tracking and noticed it ...

Answer on unexpected payout

I called the customer service at 1-866-540-3229. Hit #1, then #0, until a representative comes on the line. He stated that numerous sellers did not receive their weekly payout on Tuesday, so eBay had to reset the payout system to resolve the issue. T...

This new UX UI is an unmitigated DISASTER

This new format is a million times worse than the old one and the old one was terrible. What the hell were they thinking? I can't even use this worthless crap. I have to scroll to the right to see things I need to see and I have a 21" monitor?!?? I c...

Interim Payout sent ...

I received an interim Payout today (Friday) and my account is on Weekly Payouts which is every Tuesday. Included on the Payout was a Cancelled label credit from June 29th and one (and only) sale made since my Tuesday Payout this week. As near as I ca...

Payout sent on wrong date and not requested

I just received a payout message this morning from eBay and it was not requested, nor is it the correct day that payouts are sent to my bank account. I checked my payout information and it still is correct (supposed to be sent on a different day duri...

Scammer buyers

I have 100% 4940 positive feedbacks . So this buyer claims I overcharged him on the shipping. I explained that I'm shipping from Canada not the US. Then goes on to say that I am a liar. Then claims the CD had scratches ( which was described as VG ) t...

How to grow your ebay Journey

I am new here i want to learn how to grow as a seller

USPS rate hike. WOW!

This past May I shipped a 3 pound package from Maine to California (USPS Priority Mail) and I paid $11.38. Just a few months later (now) if I were to ship a 3 pound package (USPS Priority Mail) it would cost roughly $21.17. This is outrageous.

Some more of ebay's Magical AI!

Most sellers probably agree that space "above the fold" in a listing is valuable space. Well, ebay has apparently decided that it's the perfect space to show off the value of its Magical AI---I don't know if this is a test or something new, but I'm s...

will refunding for INR (without a case by buyer) hurt my metrics?

INR by buyer but they didn't file a case (we've been messaging) will refunding still hurt my metrics? if so, should I pick 'other adjustment' as refund reason?

My Suggestion to make eBay a better place - its Easy

1. Scrap the buyer’s protection.2. Private and business sellers both pay the same commission on sales, maybe 7.5% and perhaps a small listing fee which would make people think twice about trying to sell rubbish.3.Limit private sellers number of items...