06-27-2019 05:50 PM
I noticed in the process of sending an offer, there is a difference between interested buyers and watchers. The send an offer feature allows you as a seller to send an offer to interested buyers which is not the same as total number of watchers; at least that is how I perceived it just now. I have a listing with 5 watchers but only 1 interested buyer; the offer I was going to send seemed like it was only going to reach that 1 interested buyer. Is there a way to send an offer to all the watchers associated with a particular listing? Also is it only possible to do this using the eBay application?
06-27-2019 05:54 PM - edited 06-27-2019 05:55 PM
ebay culls out watchers/buyer from the list for a number of reasons...... they can opt out, they may have a history of just watching, etc........there's no way for a seller to contact them.
06-27-2019 06:10 PM
I just called customer service and they said it was a glitch and that the tech department would look in to it?
06-27-2019 06:14 PM
Customer Service will tell you anything to get you off the phone.
The 1st answer you received above is correct.
Some people do not accept any emails from eBay so they can not get offers.
Some people have opted out of receiving offers and are just nosy watching to see what you item sells for.
06-27-2019 07:31 PM - edited 06-27-2019 07:34 PM
@leftlooks2right wrote:I just called customer service and they said it was a glitch and that the tech department would look in to it?
×××××××××××××××××××××
CS may be acting appropriately by referring the issue to tech support
06-27-2019 07:33 PM
@leftlooks2right wrote:I just called customer service and they said it was a glitch and that the tech department would look in to it?
×××××××××××××××××××××
CS may be acting appropriately by referring the issue to tech support
Because perhaps someone in the EBay tech dept may know the difference between a watcher and an interested buyer.
06-27-2019 09:52 PM
My guess is that "interested" equals; they look at your listing and "watchers" means they look and clicked the watch button.
I've received some emails from eBay with the Subject "still interested in....?", these are things I looked at but did not watch.
06-27-2019 10:01 PM
09-21-2019 05:49 AM
Boils down to what is an interested buyer. Could be one who looks at the item multiple times or the same item over multiple sellers. I guess eBay is playing around with this until they find a good algorithm.
09-21-2019 08:00 AM
I believe it is buyers who are interested in getting offers. I think a lot of buyers are opting out. One day last week I got five offers and my watchlist is very small compared to the size it normally is when I'm actively buying. For some buyers it could be overwhelming spam and they decide to opt out of receiving offers.
02-10-2020 01:37 PM
Could it be someone who might have your item(s) in their cart? I often add things to my shopping cart but dont plan on buying it yet....it'll just sit in my cart until I'm ready to purchase everything I have in it.
Sorry I didnt see anyone mention about it...and I've had quite a few interested buyers.
My instagram: @DrighiArts
02-13-2020 08:42 PM
02-13-2020 09:34 PM - edited 02-13-2020 09:36 PM
@leftlooks2right wrote:I have a listing with 5 watchers but only 1 interested buyer; the offer I was going to send seemed like it was only going to reach that 1 interested buyer. Is there a way to send an offer to all the watchers associated with a particular listing?
No, you cannot send an offer to all the watchers.
A buyer who has opted out of receiving "Offers to buyers" in his communication settings has indicated that he is not interested in your offer, and eBay will not let you override that.
02-13-2020 09:43 PM
02-13-2020 10:43 PM