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What is the deal with all of these returns?!

I've NEVER had this many return request in one month's time!  Not only that, there seems to be a rash of them on the boards.

 

Buyer 1: Sleeves were too long.  Opened a remorse return, and paid the return shipping.

Buyer 2: Claimed I said it was the wrong size.  Told her to return, 1 month later, never did after reminding her I posted a pic of the tag size.  Has a history of leaving negs.

Buyer 3: Claimed there was a hole.  Gave a label, took her dear sweet time sending it back.

Buyer 4: Said that even though it was labeled a S, it is much bigger and she, "should have been warned it was much bigger and mislabeled."  Open a SNAD case.  Didn't ask any questions.  I'm not a Small, and nowhere near it.  How am I supposed to know?  Eat a sandwhich!

 

Rant and semi-question over.  It seems like this month was the worst for returns, a barrage of dumb questions already answered in the listing, and rude buyers.

Message 1 of 70
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69 REPLIES 69

Re: What is the deal with all of these returns?!

With the loose return policy eBay has, It's a free for all for returns, Wear it now, Return it later. I have been known to cancel bids / sales when I see a history of buyer leaving red donuts, without defects. It's a shame, but this is what must be done to protect your account. I check out buyers more then buyers are checking me. Never remind a buyer about returning, Just let the time run out. I don't sell clothes, but many that do are having the same problem you are. Good Luck to you.

Message 2 of 70
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Re: What is the deal with all of these returns?!

Not to mention, the last buyer has 20 feedback.  The only 3 feedback she's ever left, ARE ALL NEGS!  I'm calling tomorrow.  Clearly, you're going to let some new jackhole open a SNAD against me who leaves all negs?  It's a stupid $14 new designer nightgown.  Give it to someone, or suck it up and wear it.  GeehhhhH!!!!!!!!!

Message 3 of 70
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Re: What is the deal with all of these returns?!

Thanks, but those doughnuts weren't there when I sold it to her.  She had the gown for a week before deciding t was too big.  Really?   Takes these people that long?  I know, it's less than $3 shipping there, and back.  But that stuff adds up after a while on something she couldn't bother to ask measurements for, used, then had to throw a big hissy fit over.  hopefully I can get them to cancel my return label and force her to keep it.  This is rediculous.  I have  683 feedback, 630 of that as a seller.

Message 4 of 70
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Re: What is the deal with all of these returns?!

When buyer bids, I check 'em out. When buyer buys BIN, I check 'em out, In either case, When i see something like this (Buyer history of leaving all red donuts) This buyer would never receive my Item. Bid / Sale would be cancelled with buyers history  (Donut King) as reason, Never had problems doing this, and have done it 3 or 4 times. eBay does not believe this, but there is such a thing as a bad buyer. Good Luck.

Message 5 of 70
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Re: What is the deal with all of these returns?!

There has to be something said for someone that's left 100% negs.  It's only 3 of them, but it's all petty nonsense.  Clearly she's a grown up brat that's too dumb to gift, resell, or suck it up.  It makes me mad only because I'm not punished because she can't ask a question.  Pfft.

Message 6 of 70
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Re: What is the deal with all of these returns?!

What happens when you report a buyer?  Do they see what you wrote?  Or is it only an ebay employee?

Message 7 of 70
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Re: What is the deal with all of these returns?!

Buyer would not know you reported them, let alone what you said. Thats for eBays eyes only. Good Luck.

Message 8 of 70
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Re: What is the deal with all of these returns?!

Is there any way that the label can be refunded, and the case closed if I can and can get the to see it is a remorse and her atrocious feedback she leaves?  Or am I stuck with the return and refund?  I so rarely have to deal with nonsense like this, I'm lost on the subtle nuances.

Message 9 of 70
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Re: What is the deal with all of these returns?!

If you are selling fashion, you have to be very specific....very specific.  Measure everything:  length, length of sleeve, waist and bust measurements.   I sell / sold Fashion (I delisted my stuff) and only had ONE return and that's a man's coat.  I also mention in the description:  Please measure yourself before buying.  And I never ever sell overseas.  Only Canada.

 


@xgoblazersx wrote:

I've NEVER had this many return request in one month's time!  Not only that, there seems to be a rash of them on the boards.

 

Buyer 1: Sleeves were too long.  Opened a remorse return, and paid the return shipping.

Buyer 2: Claimed I said it was the wrong size.  Told her to return, 1 month later, never did after reminding her I posted a pic of the tag size.  Has a history of leaving negs.

Buyer 3: Claimed there was a hole.  Gave a label, took her dear sweet time sending it back.

Buyer 4: Said that even though it was labeled a S, it is much bigger and she, "should have been warned it was much bigger and mislabeled."  Open a SNAD case.  Didn't ask any questions.  I'm not a Small, and nowhere near it.  How am I supposed to know?  Eat a sandwhich!

 

Rant and semi-question over.  It seems like this month was the worst for returns, a barrage of dumb questions already answered in the listing, and rude buyers.


 

L. Wright, Chicago
Message 10 of 70
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Re: What is the deal with all of these returns?!

OP, we can't see your store.  Can you link it here or give us the ID#?  If it's a NEW designer nightgown, perhaps it's undervalued at $14?

I don't like to undervalue clothing, and being on Ebay, you're red meat to buyers.  

 


@xgoblazersx wrote:

Not to mention, the last buyer has 20 feedback.  The only 3 feedback she's ever left, ARE ALL NEGS!  I'm calling tomorrow.  Clearly, you're going to let some new jackhole open a SNAD against me who leaves all negs?  It's a stupid $14 new designer nightgown.  Give it to someone, or suck it up and wear it.  GeehhhhH!!!!!!!!!


 

L. Wright, Chicago
Message 11 of 70
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Re: What is the deal with all of these returns?!

This is my store ID.  I don't know if you can't find the listing because it's in the resolution center now.  I'll see if it shows up when I copy the URL.  I only sell in the US.  I said, "designer", but it's just Nautica.  I make sure to do my research on what sells, and I actually sold this for the higher end of the average.  I'm  well aware of what selling something for too cheap can bring out of the woodwork.

 

http://www.ebay.com/itm/NWT-Nautica-Size-S-Checkered-Plaid-Nightgown-/162503426468?rd=1

Message 12 of 70
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Re: What is the deal with all of these returns?!

I had to block a woman today pretending to be in the US asking a billion questions that were in the listing.  She would pick things in sizes totally unrelated for herself (like a S, then a L), then send me her measurements, ask if it would fit, etc.  It gets out of hand so quickly.  As I mentioned, I've never had this much trouble.

Message 13 of 70
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Re: What is the deal with all of these returns?!

Buyer 2: Claimed I said it was the wrong size. Told her to return, 1 month later, never did after reminding her I posted a pic of the tag size. Has a history of leaving negs.


make sure you call ebay to get them to close the case since they never returned the item so they can't leave a negative.
Message 14 of 70
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Re: What is the deal with all of these returns?!

They never opened a case.

Message 15 of 70
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