Simply-the-best-for-you Volunteer Community Mentor
I've had many of them. Usually initiated by me, but since you didn't call to open it, likely your buyer did. It's what the USPS opens when a pkg is missing. It's usually good news since they often shake the pkg loose.
@a_c_green wrote:
@simply-the-best-for-you wrote:I've had many of them. Usually initiated by me, but since you didn't call to open it, likely your buyer did. It's what the USPS opens when a pkg is missing. It's usually good news since they often shake the pkg loose.
In this case, the OP says that the tracking shows as Delivered, not missing. There's nothing to stop the buyer from opening a case on the USPS site, but the USPS can certainly slam it shut again once they look at their own tracking data.
I don't think the buyer's USPS Package Research case is going to have any effect on the eBay sale or the INR dispute, which I would expect to see closed shortly, as the OP says that the tracking has been uploaded to the dispute, and the Delivered scan from Feb. 25 should be showing in the log.
@a_c_green Yes. I understand that. Just b/c the USPS says it's delivered, doesn't mean it's delivered to the correct person. I see it constantly, in my own subdivision. Constant misdeliveries, esp with cluster mailboxes & run into it at least once a month with my buyers. So it IS still missing as far as the buyer is concerned.
I don't think it will have an effect on the INR case either. Did I say that? I simply think the item was misdelivered & the buyer is doing the right thing to get their own pkg to them. The USPS can often further track a delivery using their GPS data. Just b/c a seller wins their INR case does not mean the pkg was actually delivered to where it was supposed to go. Misdeliveries are rampant.
@a_c_green wrote:
@simply-the-best-for-you wrote:
@a_c_green Yes. I understand that. Just b/c the USPS says it's delivered, doesn't mean it's delivered to the correct person. I see it constantly, in my own subdivision. Constant misdeliveries, esp with cluster mailboxes & run into it at least once a month with my buyers. So it IS still missing as far as the buyer is concerned.Yes indeed, although without some specific prodding to check their GPS data, it will not surprise me if the USPS closes it by simply pointing to the Delivered scan and concluding that it must have been stolen off the porch.
@simply-the-best-for-you wrote:
I don't think it will have an effect on the INR case either. Did I say that? I simply think the item was misdelivered & the buyer is doing the right thing to get their own pkg to them.Right; I was just generally observing that whatever the USPS does at this point, it is not likely to affect the outcome of the INR dispute that has already occurred. According to the OP, the funds on hold have now been released. The case remains open (this again is according to the OP), but unless the Delivered scan has been removed from the package tracking log, I don't think the presence of the Package Research Case Created entry, or its eventual aftermath, will have any effect on the INR. I hope I'm not wrong on that.
I think we're in agreement with the exception that I would presume the buyer told USPS it's marked as delivered, so they will I hope automatically check GPS data. Who knows what the buyer did though. ITA that it won't affect the INR at all. It's the one place where sellers have protection. Even when the item wasn't delivered to the right location.
Also, I really wonder how much GPS would help if it was cluster boxes, which is where many of the misdeliveries happen. GPS would indicate they were at the right (or wrong) set of cluster, but if it's anything like mine, there are approx 80-100 slots in just the first set of clusters & GPS can't really pinpoint which slot the pkg was delivered in.
