I didn't receive that email about collections, I did receive on 8/19 my invoice for July/Aug with the normal automticaly deducted between Aug 23-25..neither of which have happened yet? However even though automatic pay is set up those fees are not actually due until Sept 15? I received a straight forward message my acount was on hold....I don't put money in the account for the automatic payment till necessary, or as many people in this thread are saying, ebay will take it, and maybe take it twice? So I'm paid up, and now have my current invoice, received this message through the eBay system MC999 EBI NOTICE: eBay Registration On Hold: Non Payment...when I go to my account it shows exactly what I was invoiced, with new fees from the 19th on, but no other information.....I called, 4 chars of account, zip code and was immediately forwarded or put in que rather and was put on hold for 2 hours and 44 min till the music stopped playing, sat there to silence for another 15 min, hung up....called back an same thing except no music after 15 seconds? Called back, gave a made up 4 chars...ABCE, asked me what i needed, said accounts, restrictions, seller, and it put me in the que and 15 seconds no music again....called back ABCD, same thing.....grabbed my girlfriends phone, she sells....gave the automated system her account, zip, accounts restrictions, seller and it rattled off her limits, the asked is there anything else, so I asked for agent...couple seconds of music then silence.....still restricted this morning at 6AM my time, had 61 items end yesterday evening that I can't relist, can't list new items, I am getting Best Offers, so I'm still in business, but when I try to list and I use InkFrog as my listing inventory tool, their back end says.....A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for payment, and/or your account is at least 60 days past due.<br />USER_ON_HOLD<br />1012 Problem is new invoice for last month just came out the 19th....that invoice says......You have set up automatic payments using a credit card. Your invoice amount will be charged to your credit card automatically between August 23, 2018 and August 25, 2018....I don't care where you are on the planet....both those dates are still 2 days away in the future? And it's not truely due or limitations do not occur, not that I have ever had them but I've found others who don't pay until the last minute on threads with messages stating they receive message about limitations on the 13-15th of the next month with reminders to pay before limitations.....I guess I'll be calling here at 8:01 AM my time to see if I can actually get someone....
Sorry this is long, but also want to note, I called with a made up ABCE 4chars of an account and asked for Report A Buyer, just to see if I could get someone, same thing music played, never heard the, please stay on the line for the next rep, just music played through the loop maybe 3 times then nothing.....I should have tried returns as well, but I'm assuming all of eBay CS phone lines were down.
