eBay

ezgeneratorswitch · ‎01-10-2024

This is simple, nothing complicated. Customer purchases an EZ Generator Transfer switch, we own the patent, its label the UL approval and all the bells and whistles....Customer is buying direct. The customer opens a case for return, no problem, send it back unused in the same box, all the parts ...we send you credit.

Customer returns a disposable face mask from covid! Pictures taken, info sent to eBay, clearly this is fraud. eBay gives him his money back AND he has our transfer switch.

Sickening.

redlinear · ‎01-11-2024

@stainlessenginecovers wrote:
@7194robert wrote:
A proper response from Ebay would be to cover the transaction on both sides, it would not only make everyone happy, but instead of leaving a shady selling site it would restore confidence in THEIR platform. In the long run I think this would help them more than hurt them.
Do you have any idea how many fraudsters would come out of the woodwork if this were done? (on TOP of all the fraudsters already here)

I've been made whole (by eBay) on exactly this (buyer returning something other, might as well been a rock, and for sure intentional). eBay gave me the money and sent the buyer a refund out of their pocket.
I've asked eBay to do that 3 times, all three successful.
BUT, I don't ask them to do that all the times that I could or should. I only ask on the big ticket stuff

gurlcat · ‎01-11-2024

@lakefor94 was correct about not receiving the FVF's back if you take advantage of the (up to) 50% partial refund. In my recent use of it, I didn't know that until after the fact, and so my retention of a mere 7% of the item price (because the buyer kept 7% of the lot pieces) was less than I would have gotten from the FVF refund, if I had just refunded the buyer 100%. -Hope I'm making sense. What I learned was either don't use the feature at all, or if you're gonna use it, withhold more than what I did, LOL.

Now as for refraining from refunding the original shipping cost, I don't believe eBay keeps your FVF's for that, but don't quote me on it. In fact it would be nice if someone who knows for sure would answer because that would be absolutely NUTS if eBay does that. It might depend on whether you offered Free Returns in the listing, even though an INAD is automatically a F.R. ... even when it's a scam garbage return.

I have F.R.'s on all my listings, so for me the question of whether or not to refund the original shipping is very simple: If it's an INAD, I refund original shipping. If it's a remorse return I don't. I honestly can't say what I would do in your circumstances, glad I don't have to decide that, and I'm sorry that you do.

ezgeneratorswitch · ‎01-15-2024

We sent appeal but that was after the fact..Ebay instantly refunded him 100%, they don't wait until you get the product back. Ebay did zero to help us!

Is there a list of Bad Ebay buyers?

ezgeneratorswitch · ‎01-15-2024

Of course anyone can rip you off anytime ! But Ebay didn't wait for us to get the "mask" back! They refunded him completely instantly..how stupid

ezgeneratorswitch · ‎01-15-2024

This is Ebay's fault..WHY >>> would you refund PRIOR to us getting back the "mask" he sent?

ezgeneratorswitch · ‎01-15-2024

Ebay refunded prior to us receiving the item...no help from Ebay.

ezgeneratorswitch · ‎01-15-2024

Ebay has followed Amazon...just give them back everything and screw the seller

ezgeneratorswitch · ‎01-15-2024

Ebay refunded prior to us getting the return

policequilts · ‎01-15-2024

I hope you kept the packaging and all that you received.

I would be reporting it to the police for theft/fraud.

I would be reporting to the IC3.gov.

and then to small claims.

adkhighker · ‎01-15-2024

It stinks to hear you got scammed, and it has become all too common around here. The part about buyers entering into a legal contract when they place is bid rarely amounts to anything, and the scammers know it.

The first sentence that brand new sellers should see in the user agreement when they sign up to sell here should be: "DANGER!! When you agree to sell on eBay you are agreeing to the distinct possibility of being scammed out of at least half of your money if you're a top rated seller and out of ALL of your money if you are not a TRS."

farmalljr · ‎01-15-2024

@gurlcat wrote:
@lakefor94 was correct about not receiving the FVF's back if you take advantage of the (up to) 50% partial refund. In my recent use of it, I didn't know that until after the fact, and so my retention of a mere 7% of the item price (because the buyer kept 7% of the lot pieces) was less than I would have gotten from the FVF refund, if I had just refunded the buyer 100%. -Hope I'm making sense. What I learned was either don't use the feature at all, or if you're gonna use it, withhold more than what I did, LOL.

Now as for refraining from refunding the original shipping cost, I don't believe eBay keeps your FVF's for that, but don't quote me on it. In fact it would be nice if someone who knows for sure would answer because that would be absolutely NUTS if eBay does that. It might depend on whether you offered Free Returns in the listing, even though an INAD is automatically a F.R. ... even when it's a scam garbage return.

I have F.R.'s on all my listings, so for me the question of whether or not to refund the original shipping is very simple: If it's an INAD, I refund original shipping. If it's a remorse return I don't. I honestly can't say what I would do in your circumstances, glad I don't have to decide that, and I'm sorry that you do.

From my experince from the not so distant past.... No you do not get ANY of your fees back if you refund a buyer all but their shipping. eBay kept the WHOLE FVF on the transaction in the 2 or 3 cases a buyer filed an INAD and it wasn't, they were just looking for a "free" return. So I kept the original shipping refunding them the rest. eBay kept ALL of their fees too. I should have used the TRS+ to keep more, but I never did. I wanted to be fair to the buyer, but eBay certainly was not fair to me. I filed return abuse reports in all those cases as well. Never got ANY shipping credits either. I think those are fairy tales, because I have never received any shipping credits.

Keeping the FVF's was also part of my decision to walk away mostly from here. If I have to refund, why doesn't eBay credit me the fees? Nothing like drop kicking the sellers.....

gurlcat · ‎01-15-2024

I'm not sure I understand. Did you make posts about any of these recent cases I could read to get more clarity? Here's what I don't get -were you a TRS at the time, but are no longer? Also do you understand the difference between TRS and TRS+? -Like in the case of one of your current listings, if you were a TRS, that would be stated on your listing, as a badge of trust for shoppers, but other than that it comes with no benefit to you. That is where the + comes in, and it's on a per-listing basis -you could have your status shown on all your listings but get the monetary and seller protection benefits from only the listings that qualify, because they have both:
1-day handling, and
free returns.
And I don't see returns accepted at all on your current listings, let alone free returns.
Incidentally, TRS+ benefits are more than just 10% off FVF's. They also include perks like how buyers can't leave negative or neutral feedback until after a 7-day "cooling off" period, and notably here, the ability to withhold up to 50% of a refund. So if you didn't have TRS and specifically TRS+ benefits on the 2 or 3 cases you're talking about, I don't know why you say you should have done the TRS partial refund thing .... when you couldn't have.

ezgeneratorswitch · ‎01-29-2024

Taking someone to court takes months and way more than the product costs The point is this is the new America, 'We the people" need to find a way to deal with the trash.