Was there a change to how accepting offers works???

[dcmerc2012]

Don't remember seeing anything about a change in policy, but I noticed in the last couple of days a change to how it works when I accept an offer?

Before if a buyer sent me an offer and I accepted it, it would instantly end the listing and mark it as sold and would be on my "Orders" page. However for the last couple of times when I accepted an offer the item is staying in my "listing" page and is still actively online for sale and apparently stays that way until the buyer accepts my offer of accepting their offer? 

That is seriously messed up.

I thought the entire point of allowing buyers to send offers was for ME to have the power to accept or reject them. When a seller accepts an offer it is supposed to be a done deal and the item is considered sold and the buyer has committed to purchasing it. Now I have an item that I accepted the offer on yesterday, still sitting in my for sale listing even though when I click on it, it shows that it I accepted the buyers offer.

What is going on here???

[gurlcat]

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@jjddmwi wrote:

It is nice that it stays active for someone else to buy it - however, it is a way for a buyer to avoid a non-payment strike (which is not so nice.)

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Can you explain why you would still want the buyer to get a strike?  For me the thing that made a non-payer problematic was the fact that their offer (which was really nothing but a "pledge" to buy, no deposit, no collateral) effectively kept the item held hostage for those 4 days, invisible to all other potential buyers I might have sold the item to, including buyers who might have paid full price.  

But as long as a slow-paying or non-paying "pledger" isn't stopping anyone else from seeing and buying my item, I don't see any reason to care about them.  

[gurlcat]

On second thought, do we know if this thing where the item remains active to all buyers is universal, like for all sellers?  Reason I ask: despite what I said above, if some sellers' items DO NOT remain active during a 4-day pay window, then they would certainly have a vested interest in buyers who didn't pay previous sellers receiving strikes, so as to potentially block them according to the given seller's preference setting.  

But here's another question: are we just assuming that non-paying buyers whose offer items remained active DON'T get a strike?  Maybe they do get one, same as if the item had gone to their exclusive shopping cart!  

[gurlcat]

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@dcmerc2012 wrote:

My preferences are set at requiring buyers to have a payment method before being allowed to bid or make an offer. I've always had them set as such. 

I just sold an antique smoking pipe today that I accepted an offer on a couple of hours ago and it sat in my active listings until the buyer paid for it just a few minutes ago. Only after the buyer paid for it did it go into my Orders list.

Something somewhere has changed.

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Okay you're not making sense, sorry.  Why aren't you more concerned about your accepted offers not being paid immediately, if you have your settings turned 'on' to require that?  -You do realize that's how it's supposed to work, right?  There shouldn't be days or even hours between you accepting the offer and seeing the item as an order, paid for and ready to ship, because the buyer's payment method should be charged automatically when you accept.  

[stainlessenginecovers]

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@wastingtime101 wrote:

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The Winter 2024 Seller Update:

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@wastingtime101  Curious, where did you get this 2024 WINTER update? I haven't seen it nor can find it anywhere (seems early?)

[lotzofuniquegoodies]

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@stainlessenginecovers wrote:

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@wastingtime101 wrote:

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The Winter 2024 Seller Update:

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@wastingtime101  Curious, where did you get this 2024 WINTER update? I haven't seen it nor can find it anywhere (seems early?)

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Maybe that announcement should have been named Winter 2023 to be continued in the early part of 2024. Similar to listing rollovers except in a leap year when all heck breaks loose. Unsure for me.I'm in Canada. We only have 2 seasons now. Winter and forest fire!!! Both get rid of the skeeters!!!! 😬

[stainlessenginecovers]

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@lotzofuniquegoodies wrote:

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@stainlessenginecovers wrote:

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@wastingtime101 wrote:

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The Winter 2024 Seller Update:

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@wastingtime101  Curious, where did you get this 2024 WINTER update? I haven't seen it nor can find it anywhere (seems early?)

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Maybe that announcement should have been named Winter 2023 to be continued in the early part of 2024. Similar to listing rollovers except in a leap year when all heck breaks loose. Unsure for me.I'm in Canada. We only have 2 seasons now. Winter and forest fire!!! Both get rid of the skeeters!!!! 😬

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I'm in the Western Desert (US), we have 3 Seasons:

Cold (4 months) If you consider having to put on a light jacket 'cold' 

OK (4 months) Pants/T-shirt

HOTTER than a witches t.... (4 months)

[wastingtime101]

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@stainlessenginecovers wrote:

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@wastingtime101 wrote:

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The Winter 2024 Seller Update:

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@wastingtime101  Curious, where did you get this 2024 WINTER update? I haven't seen it nor can find it anywhere (seems early?)

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It was released during the Winter, specifically February 2024 @stainlessenginecovers .

https://www.ebay.com/sellercenter/resources/seller-updates

The 2022 and 2023 Winter updates were also released around the same time.

Winter Solstice is end of December, just before the new year and Spring Equinox is at the end of March. Almost all of Winter takes place in the first 3 mo of the year.

[thesuccesstrack]

Totally agree. Just had offers on 2 items… prepared them and accepted the offers. Now radio silence and the items that would have previously been marked as “sold” are still active. This is messed up. Hope eBay changes this back to how things were before.

[siamjane8]

Agreed... We need the offers system to be switched back. This new way of accepting offers is the most delusional, confusing way to do business and just adds friction to the process. Since it has been institutes I have had literally dozens upon dozens of accepted offers fall through because an offer is no longer binding. It's just a pinkie promise that goes unanswered by sellers because THEY NEVER EVEN KNOW THAT YOU ACCEPTED THEIR OFFER. eBay does not notify them that you accepted their offer and it's time to pay- INSTEAD- they send the buyer a counter offer for the same amount as the offer they sent you!!!  Literally just infused confusion and extra steps in the process.  

   It is an absurd process that makes no sense now. 

[jypsyjewelsjuneau]

Because they keep changing things for no reason without telling us. Whatever the goal was the new system is clunky and confusing and works less well that the previous way. It's confusing my customers and me and I have to send 5 messages to remind them to pay after accepting the offer because again, the new system for offers is unintuitive. And constantly inventing new ways to charge us. Won't be surprised if soon I get charged 20 cents every time I log in. And 20% suggested ad rates? On top of a final value fee... it's nonsense. I post an item. I sell it. They get a cut. That's what the original concept was. And it worked. I shouldn't have to pay them to show my listings to people. Showing my listings to people is what they are supposed to do. 

[111351mary]

Please tell us how to cancel an order that's not even showing as an order? 

[upnext_ccm]

But when you accept an offer as a seller, doesn't it just send the offer back to the buyer who sent it originally as a counteroffer basically? Which stays aopen for any buyer to accept the same offer? From the way it seems, buyers aren't required to pay for the offers they send out when they're accepted & aren't being notified that their offer was accepted, just they received another counteroffer.

I'm still trying to find a clear answer on how long the accepted offer stays valid for just anyone to accept if the buyer who actually sent the offer doesn't pay. Now the buyers are not required to pay for offers they send, they're not clearly being told their offers were accepted, & if you accept a lower offer from someone who might be sending you multiple offers, anyone can buy it at that price even though it's less than what you would have accepted from a buyer just sending 1 single offer. Just seems like there's more holes & negatives in this policy than there are fixes & positives. 

[stasejak]

With the new policy on checkout, Ebay encourages fake buyers to make you an offer, knowing that they will not be charged if seller accepts offer. I accepted 4 offers recently, and no checkout.  I hope, Ebay fix it. 

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.