WHERE IS THE HELP!!!!

[mcd-family]

Seller and buyer here, using ebay for well over 10 years.  but no one works at ebay.  **bleep** am i paying them fees for, if there is no LIVE person to chat / call / email  hell I'll fax my issue.  But good luck finding a number/email/or live contact.  COMPLETELY DISAPPOINTED.  Was  going to help someone set up for selling now rethinking this platform.  Total **bleep**

so if anyone has a way to get in touch with some one to resolve an issue with 'AUTHENTICITY GUARANTEE' program please share.  I'm over being mad and frustrated at people that these companies that **bleep** with our money.

[mcd-family]

THANK YOU.  SOMEONE DID GIVE ME A GOOD EXPLANATION.   AND THAT'S ALL I NEEDED.  

HAVE A GREAT DAY!

[krazzykats]

If payment is not received within four days, cancel the sale for non-payment and relist the item.

Then, play detective and watch to see if the same gremlin pops up again....🤔

[tobaccocardyahoo]

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@mcd-family wrote:

THIS IS THE NOTICE I GET WHEN I TRY TO SEND INVOICE

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Had you chosen to share this message you would have saved all of us a lot of effort.

The sneakers were not removed from the authenticity program. You failed to understand what the message was saying.

Kudos to @fern*wood for being first to respond to the KEY INFORMATION

[kensgiftshop]

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@mcd-family wrote:

BUYER IS IN THE US - ACCORDING TO PROFILE

AND I CAN'T SEE EXACT ADDRESS UNTIL THEY PAY 😞 WHICH THEY WON'T DO IF THEY CAN'T BE AUTHENTICATED LIKE THE LISTING SAYS.  

SO UPSETTING  NOW FB FORUM USING AI TO ANSWER AND SAME ANSWERS AS THE HELP ON EBAY - COMPLETELY DISAPPOINTING.

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If the buyer is using a PO box, the item will be shipped straight to the buyer.

[nsilver81527o4]

they do not give option to chat with an agent and they never call.   the worst

[ebooksdiva]

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@nsilver81527o4 wrote:

they do not give option to chat with an agent and they never call.   the worst

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@nsilver81527o4 

That's not true, whenever I type in AGENT in to chat I am asked if I want to do a live chat or request a call back ...I always get a call back when I request it. 
You are probably not asking for an agent. 

[nsilver81527o4]

Of course I ask for an agent;   this is their response:

"Sure, I can help connect you with an agent. Let me know which option you prefer:"

the only option given is a call. no chat with agent option. and they never call and i type in my number

[kh-laura]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.