Business Policies not showing up?

[khaugrud]

I wanted to adjust some business policies but it looks like Ebay is updating it. There are buttons you can choose now for either shipping policies, return policies, payment policies or all policies but when I choose a category, none of my policies show up. Any ideas what's going on?

[klhmdg]

there is a sitewide ticket open on the issue with the Business Policy page. The ticket open for resolution is ALERT15817 and if any seller is reaching out to customer support can provide them with this ticket to have their account added as an example. 

[wastingtime101]

Hi @khaugrud . As @klhmdg , there is a site wide ticket open for this.

The more sellers reporting, the higher this will go in priority on eBay's fix list. The fastest way to report is click the ? icon on the bottom right of any page (home page, seller hub, etc) and file a tech report. Add a comment like: My account is affected by ALERT15817 - Business policies are not appearing on the business policy management page.

While policies cannot be accessed through the biz policy management page right now, if you go into edit mode on your active listings, you can edit policies applied to that listing and you can also create new policies through that path.

[klhmdg]

@wastingtime101     mine is working now but thanks for the extra information.

[wastingtime101]

Yes, back up for me, too.