Victimized yet again by ebay

[quadbook]

WHAT COULD I HAVE POSSIBLY DONE WRONG, I OFFERED LOCAL PICKUP AND FREE SHIPPING AND MY ITEM GETS REMOVED.....OF WHICH EBAY HAS NO LEGAL RIGHT

Hello quadbook,

Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed.

What activity didn't follow the policy

 More specific details are provided below.

What you need to do next

Go to the listing page to select Revise Listing, or go to your Active Listings in Seller Hub to edit the listing.

What is the policy

Buyers and sellers can’t:

- Engage in any action with a user on the site designed to complete or facilitate a transaction outside of eBay
- Share or request direct contact information prior to completing a sale. This includes:
-- Name
-- Addresses
-- Phone number
-- Email address
-- Social media ID
-- Instant messenger ID
-- External website addresses (URLs)
-- Payment information
-- Bank details
- In any communications with another eBay member, refer to or promote external websites that facilitate sales outside of eBay
- Use contact information obtained through an eBay transaction to offer to buy or sell an item outside of eBay
- List an item and then mention or link to additional identical or related items for sale outside of eBay
- Offer catalogs or other items that are used to order items directly outside of eBay

Buyers and sellers should:

- Complete purchases on eBay in order to be covered by eBay protections and eBay Money Back Guarantee. Confirmation of a completed transaction on eBay can be obtained by:
-- Using the eBay checkout to complete the purchase
-- Viewing the purchase in purchase or sales history
- Use Best Offer or Seller Initiated Offer transactions to accept offers for items and negotiate a price
- Use the Private Offer feature to send a customized offer within Messages to sell to a specific buyer

How this affects your account

There's an issue with your listings that requires your attention, so we've hidden them until you fix the issue. - We have credited any associated fees, except for transaction fees for your sold listing(s).

These listings are still in your Active Listings folder in My eBay and Seller Hub so you can edit them to address the issue. However, until they are revised, new buyers can't purchase them, shoppers can't see them, and you will not be charged additional listing fees for them. Once you revise the listings, we will review them. If the issue has been fixed, they will be visible to shoppers and buyers with any past sales and activity intact. If you prefer, you can end them to move them out of Active Listings.

Listings that don't follow this policy or that are reported to us by authorities in the future will be hidden. This determination was made using automation or artificial intelligence. This came to our attention through automated detection.

Go to Resolution Hub to view and address the policy issues in your listings.

Why we have this policy

Offers to buy or sell outside of eBay are a potential fraud risk for both buyers and sellers. Transactions conducted outside of eBay are not eligible for eBay protection programs and the eBay Money Back Guarantee. Additionally, eBay has invested a great deal to connect interested buyers with great sellers and we want to participate in ongoing transactions with them.

More information and help

Offering to buy or sell outside of eBay policy

Listings that don't follow policy

 Item: 205217551780 GIBSON VICTORY STANDARD BASS GUITAR
Reference ID: 2-190382010735

Item: 205266417190 GIBSON VICTORY STANDARD BASS GUITAR
Reference ID: 2-190381952282

[quadbook]

ALL I DID WAS ADD LOCAL PICKUP AND FREE SHIPPING, THE ACTUAL GUITAR HAS BEEN LISTED ON EBAY FOR OVER 8 MONTHS....SO WHY REMOVE IT NOW?  VICTIMIZATION.

Your revised listings are now visible

Hello quadbook,

Good news! The Offering to buy or sell outside of eBay policy revisions you made to your listings have been approved. Your compliant listings are now visible to shoppers on our site.

If you’ve received emails that these listings were hidden for not following other policies, then those issues will need to be addressed as well; otherwise, the listings will still be unavailable to shoppers.

Here's a list of the items that we reviewed:

Item: 205266417190 GIBSON VICTORY STANDARD BASS GUITAR
Reference ID: 2-190381952282

[loose_goose_garage]

eBay absolutely has the right to take down an item/ listing that they deem goes against their policies, that you agreed to in the Terms of Use.

Can you copy/ paste the description here? That may provide some insight into why it was removed.

[mtgraves7984]

Listings that don't follow policy

 Item: 205217551780 GIBSON VICTORY STANDARD BASS GUITAR
Reference ID: 2-190382010735

Item: 205266417190 GIBSON VICTORY STANDARD BASS GUITAR
Reference ID: 2-190381952282

@quadbook 

I see that the restored listing (205266417190) doesn't offer local pickup. Can't you do that to the other listing?

[monroe67]

". . . . AND MY ITEM GETS REMOVED.....OF WHICH EBAY HAS NO LEGAL RIGHT"

But eBay does have that legal right.  It's spelled out in their notice to you.   
And you were able to revise one of those two listings and eBay has activated it. 

So you have suffered no damages, as far as that one listing is concerned.  

[luckythewinner]

MY ITEM GETS REMOVED.....OF WHICH EBAY HAS NO LEGAL RIGHT

There is no "law" that says eBay must allow you to list anything.

In fact, the user agreement that you acknowledged and agreed to states that they can remove your item any time they want for any reason:

"we reserve the right to refuse, modify, or terminate all or part of our Services to anyone for any reason at our discretion"

https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259

[caldreamer]

EBAY uses Ai  to flag violations.   I viewed your Gibson guitar listing and it looks good.   Only thing I noticed is Nashville TN in your description (perhaps EBAY Ai believed you provided address to make deal "outside EBAY".

Now that you are EBAY's radar you should be very careful not to get any more violations.   EBAY is notorious for permanently terminating account without any warning (or reason given).

[quadbook]

NOPE...why was the listing removed in the first place?  victimization by ebay...nothing new

[12345jamesstamps]

It may have been connected to the listing when a seller exchange information in an 'email'....not the listing itself.

Just a thought.

[slippinjimmy]

---

@caldreamer wrote:

EBAY uses Ai  to flag violations.   I viewed your Gibson guitar listing and it looks good.   Only thing I noticed is Nashville TN in your description (perhaps EBAY Ai believed you provided address to make deal "outside EBAY".

Now that you are EBAY's radar you should be very careful not to get any more violations.   EBAY is notorious for permanently terminating account without any warning (or reason given).

---

The listing you are looking at is the modified version that eBay approved and made visible. I tried to find the hidden version (before the OP edited) but it was very much hidden by eBay.

One thing, the OP should be happy that eBay just told them of the issue and allowed them to revise it instead of the past process where the listing would be completely removed and gone forever.

I wonder if @quadbook  will come back and relate exactly what they changed in the listing that was acceptable to eBay.

[quadbook]

absolutely correct re ebay's movements re listings....i have several violations, unwarranted, someone out there is putting a class action lawsuit against ebay for prejudice, victimization, imo ebay is just about down the toilet...won't be long, ever heard of a dead mall?  one of these days.

[slippinjimmy]

Still not revealing what the violations were and how you fixed them on that one listing eBay approved.

I hope that is going to be a High Class Action lawsuit!

FYI - Companies which are consistently profitable for 30 years don't usually go down the toilet.

[inhawaii]

Ebay has every right to remove any listing from their site for any reason.

They don't even have to have a reason.

Just as you have every right to remove someone from your house.

[monroe67]

"absolutely correct re ebay's movements re listings....i have several violations, unwarranted, someone out there is putting a class action lawsuit against ebay for prejudice, victimization . . . ."

Ummmmm -- what?  

While I haven't studied all of eBay's User Agreement, I don't think eBay has any policy or procedure to allow for "prejudice."  Are you part of a "protected class" in some way?  -- not that anybody here on the Community Forums needs to know.  

Could it be that eBay seems to be "prejudiced" against you and engaging in "victimization" against you because you might have, just maybe, violated or pushed the limits of one or more of their policies?  On more than one occasion?  After all, you say so yourself:  ". . . i have several violations . . . ."

[bashort]

I wonder if " Nashville TN - Production # 614" looks like a address to the so called AI that ebay is using