@heathercottage
Dog food is expensive to ship compared to its cost, so I suspect that many of the sellers you see selling dog food by the case or by the bag are either very large commercial warehouse operations with many thousands of feedback -- which are not using standard retail shipping -- or else they are smaller users that are drop-shipping from such warehouses or even illicitly drop-shipping from retail sites such as Amazon.
It is unlikely that an individual user can profitably sell dog food and deliver it using retail shipping and still turn a profit.
Yes, I check everyone’s feedback before I buy from them and if they have 50 positive I will try them but if they let me down and then subsequently the next 20 customers and we all leave negative…. Why are they not being removed?
Such a seller can let a lot of people down before getting enough negative feedback that it becomes apparent that is what is going on and buyers stop buying from that seller and eBay eventually takes action.
eBay can not tell in advance whether a seller intends to deliver what was advertised, or if the seller is capable of delivering anything -- particularly if the seller is breaking eBay's rules about retail arbitrage by placing orders from other retail sites after an eBay order has been placed.
You may want to consider not taking a chance on a new seller with only 50 feedback ratings that is probably selling something by drop-shipping, and instead choose to purchase from sellers with much more experience selling and actually delivering something the seller actually has on-hand. Perhaps consider changing your cut-off to sellers with 250 feedback minimum for selling, and more than a year of selling history, and consider buying dog food locally or directly from a retailer rather than from someone intending to drop-ship from a retailer.
