VICE IS A BIG FAT JOKE> THERE IS NO CUSTOMER SERVICE AND YOU CANT GET HELP

[silverstatetreasureboxes]

@oldphotos 

Well I'm certainly glad you got that off your chest! ( I was worried about you for weeks now).

[maxine*j]

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@silverstatetreasureboxes wrote:

Well I'm certainly glad you got that off your chest! ( I was worried about you for weeks now).

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VICE IS A BIG FAT JOKE> THERE IS NO CUSTOMER SERVICE AND YOU CANT GET HELP... 

Vice?  And I'm sitting here wondering what sort of customer service and help one expects for vice.  "Hello, I need to speak to a CSR about my immoral and wicked behavior.  Yes, I'll hold..."

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[stuff4divas]

@oldphotos 

HA HA YES!!!  VICE IS A BIG FAT JOKE!

We here on eBay totally GET you

[ckimodog]

@oldphotos 

Who's Vice?

eBay customer service is poor at best.  You need to reach out on social media via Facebook:

https://www.facebook.com/ebayForBusiness/

These are US CS agents who actually work for Ebay and may be able to better serve you and your problem.  Many positive posts on this forum for their ability to be helpful.

Hope you get the help you need.  Good luck. 

[boomersbiz46]

Now sure what "VICE" is. I have had good customer service when a problem occurred. Luckily they are few and far between. I like to talk to a US person who speaks "good English" only because I am OLD and hard of hearing!!!!  So I usually do their "CHAT" line and they helps the language barrier. 

[ckimodog]

@boomersbiz46 

At times you can get someone who is somewhat hands on, but honestly the biggest complaint on this discussion forum besides, slow sales and eBay sucks is the issue with the lack of professional customer service that eBay provides.  And it's not just on this platform it's everywhere.  Customer service has been outsourced to so many different companies & venues.  Glad to hear you got your problem resolved.  

Have a great day

[maxine*j]

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@ckimodog wrote:

@boomersbiz46 

At times you can get someone who is somewhat hands on, but honestly the biggest complaint on this discussion forum besides, slow sales and eBay sucks is the issue with the lack of professional customer service that eBay provides.  And it's not just on this platform it's everywhere.  Customer service has been outsourced to so many different companies & venues.  Glad to hear you got your problem resolved.  

Have a great day

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True.  But one will never get good customer service, anywhere, for anything, if one cannot communicate one's actual problem, and do so in a clear, calm, and civil manner.

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[ckimodog]

@maxine*j 

Very true, Maxine...

[toysaver]

Communication is the biggest hurdle to overcoming problems.  

[atlasesattic]

I'm thinking he means advice

[fern*wood]

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@atlasesattic wrote:

I'm thinking he means advice

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That doesn't make any sense to me either.

[marnotom!]

Maybe he means Vince, the ShamWow guy?  I've been wondering what he's been up to lately.

[1tuna]

that other sham wow fellow died about 10 years ago

he was sort of famous

@marnotom! 

[coolections · Accepted solution]

I have only used CS a few times but they where always polite and answered my questions. Attitude goes a long way and if it is shouting or disagreeing they usually find a way to get you off the phone. Keep in mind if it is a policy you disagree with there is nothing they can do and it is a waste of both party's time.