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Users can't log in to Ebay

I provide IT support and several customers have asked from me, why they can't log in to Ebay?

There is following stupid error on screen after entering their Ebay credentials:

 

"Pardon Our Interruption...
As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:

You're a power user moving through this website with super-human speed.
You've disabled JavaScript in your web browser.
A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running."

 

There is single account and not any super speed, Java script is enabled and anyone hasn't acknowledged any contact with Ebay friens named "Ghostery or NoScript"

 

As result sellers don't have any access to their account and even can't post to forum.

 

Message 1 of 22
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21 REPLIES 21

Re: Users can't log in to Ebay

Thanks.

We are working with problem.

Message 16 of 22
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Re: Users can't log in to Ebay

To the best of my knowledge, eBay has a presence on Facebook.

Or you can click on Help and Contact on eBay.

Message 17 of 22
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Re: Users can't log in to Ebay

There is a site-wide tech ticket. Anybody running into this can contact CS and ask them to add your account to Alert 14917

 

https://www.ebay.com/help/contact_us?id=4002&st=10

Message 18 of 22
latest reply

Re: Users can't log in to Ebay

@ramiroll 

You might want to try another browser and see if that works out for you.  eBay seems to have a lot of glitches reported this week on this forum as there were some changes made & perhaps they haven't worked all the bugs out yet.  

 

Happy Selling

Message 19 of 22
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Re: Users can't log in to Ebay

I spent chatting 90 minutes with Ebay support. No results.

Now I just wonder may it be the most useless time spent in my life?

 

Investigating problem later again I noticed there a bigger glitch.

User's 50 free listings were useless because some IT "aware" Ebay specialist had removed an essential condition what makes a shipping policy. Items were listed but no option to buy by someone.

 

My congratulations to Ebay.

One user 50 listings makes easily billions of defective listings.

Message 20 of 22
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Re: Users can't log in to Ebay

It keeps on telling me to update but won't let me

 

Message 21 of 22
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Re: Users can't log in to Ebay

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 22 of 22
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