The eBay Community

Item not received

The buyer left a negative feedback after contacting me through eBay messages that they did not receive item. The tracking shows delivered. The customer did not open a item not received case, but left negative feedback anyway. This is an international...

tp approve my item loaction

hello! i am from pakistan i sell products on ebay but i face a problem that when i listing my item then i put my item location so it shows the problem because my item location based on united states but my location based on pakistan so that is a issu...

No Printer Required?

In buying shipping for a sold item, I just noticed, under 'service' 'No Printer Required'. How does that work? For the last 15 years I've been printing my shipping labels, then taping it to my package. How can I take my package to the post office wit...

Tax exemption approval

I applied a couple weeks ago and heard nothing. Applied again today and the response from eBay is this. I am in the United States, NOT Japan. Everything I submitted is in English, not Japanese. Seriously eBay? Has anyone been able to get the exemptio...

Cheapest Shipping Option for a 2.0-ounce package

Hello,I used to sell on eBay like 5 years ago and I have just recently returned and shipping is very different! I sell individual women's underwear and put them in small padded envelopes & when it's packaged, 1 pair & packaging weighs like 1.4-ounes....

Resolved! I am able to connect to sandbox and use search API. How can I save the image that is returned

I am able to successfully auth and connect using sandbox APIs. How am I able to save/download or view the image. everything is returned in JSON or similar ? Isnt there a Get API to just retrieve the results being searched?

Resolved! Suggestions for a pc and printer

I have a very old Dell PC and know it is about time to think about saving for a new small laptop type PC.I spend more time on the ebay app on my phone and I want to change that. I think I'm missing a lot. I am definitely not very computer savvy, but ...

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

AI Generative Video Tool??? Anybody using it?

I tried to find this feature but cannot find it. Does anybody know is it ONLY for store owners? It says in the Seller hub, so it must be for Stores.

Buyer From Brazil Opens Payment Dispute Say Charges Aren't Recognized.

A buyer from Brazil bought 3 items from me. Two were sent together and one was sent separate. They now have filed a dispute with their payment institution and I think it says the charges aren't recognized. The package with the two items was insured. ...

please stop giving people 7 days to autopay!!!

So some bored ebay middle management factotum came up with a new way to give us sellers agita - now there's some new crap that gives people 7 days to autopay, ostensibly to let people buy more from us and combine shipping - well, here's a tip - if a ...