12-15-2024 12:14 PM - edited 12-15-2024 12:17 PM
Hello Community,
I wanted to share some important updates regarding eBay’s payment and shipping changes that are set to roll out in 2025. These changes could significantly impact sellers, so it's a good idea to start preparing now.
eBay has announced significant updates to its payment structure aimed at enhancing security and user experience. Here’s what you need to know:
1. Introduction of Buyer Fees:
eBay plans to implement a buyer fee, similar to platforms like Vinted and Depop. This fee is intended to cover buyer protection and improve overall service quality.
2. Delayed Payments to Private Sellers:
Payments to private sellers will be withheld until delivery confirmation is received. This change is aimed at ensuring transaction security and building buyer confidence.
3. Mandatory eBay Shipping Labels:
Sellers will be required to purchase postage through eBay’s shipping system. This aims to streamline shipping processes and provide consistent tracking information.
While these changes are intended to improve the platform, sellers have voiced a few concerns:
To prepare for these changes:
By taking proactive steps, sellers can navigate these changes smoothly and continue to succeed on the platform.
Reader! If you're in Myrtle Beach, SC, join our chapter eBay Legacy Sellers – click here.
12-19-2024 06:14 AM
Pretty obvious you are posting for posting sake........for whatever reason.....without being interested in accuracy. The fact that you never corrected your initial post to explain it pertained to the UK, not the US....tells me you really aren't interested in "helping" sellers......or fostering a conversation, you are only interested in trying to make yourself look/sound good with all the word salad.
It's not working.....in my opinion.
12-19-2024 06:51 AM
2. Driving Members from eBay: I understand the frustration regarding operational changes and their potential impact. However, this forum is a place for constructive dialogue to address those concerns and find ways to adapt. Suggesting that sellers may be driven off the platform is speculative and detracts from actionable solutions we could explore together.
There is nothing speculative about this. The number of active buyers and sellers has receded back to 2013 levels. There are a number of reasons for the declines in the buyer arena it probably has a lot to do with competition and the rising cost in shipping.
On the seller side surveys show the #1 reason sellers leave the platform is due to eBay being buyer focused and buyers abusing the eBay MBG. Add to that the growth in friendly fraud which has now costing businesses $15 billion a year and growing at about 8% per year the seller risk is simply becoming too much for some businesses and sellers to bear.
12-19-2024 07:19 AM
surveys show the #1 reason sellers leave the platform is due to eBay being buyer focused and buyers abusing the eBay MBG.
I've never seen such survey results.......not doubting you, but where did you find them?
12-19-2024 07:36 AM
Even if this information from OP does not apply to the US, does anyone think it will start happening here in the States in the future?
12-19-2024 07:37 AM
surveys show the #1 reason sellers leave the platform is due to eBay being buyer focused and buyers abusing the eBay MBG.
I've never seen such survey results.......not doubting you, but where did you find them?
There are a number of video's on YouTube and then there are the following comments in Reddit. Nothing is compiled but the comments center around two factors the buyer focused issues and the fees. The later I kind of dismiss since sellers should know the fee structure when they begin selling. There is also the growing problem of friendly fraud aka CC chargebacks, data is a bit dated but there is a significant lag time in chargeback information due to the protracted timeline available to the cardholder.
https://www.reddit.com/r/Ebay/comments/1fwckni/ebay_sellers_what_made_you_quit/
12-19-2024 08:33 AM
@loose_goose_garage wrote:Even if this information from OP does not apply to the US, does anyone think it will start happening here in the States in the future?
@loose_goose_garage as previously stated in this thread, these changes are specifically designed as a way to "remonetize" private seller transactions in the UK (make money from them in other ways like earning more interest on payments or pocketing profit on shipping) because eBay no longer collects FVF on those sales.
That's not an assumption or speculation - it's been very clearly and directly stated by eBay in several places that is why they are doing it, including in direct announcements and policy page updates about the payment changes and in the Q3 earnings call where CEO Jamie Iannone talked about it in his prepared remarks and in the slide deck presentation.
Also, in the Q&A segment of that earnings call, Iannone was directly asked if they were planning on bringing fee-free selling to the US and he very directly said - no.
"To your questions on the US, we have no plans to launch free selling in the US. The US is a different market from the UK. UK buyers and sellers are more open to buyer fees, it's more standard in the market."
eBay does not differentiate between private and business sellers in the US the same way to they do in the UK, so it would be difficult to apply these policies in the same way here as well.
Does that mean it's guaranteed that none of this will ever come to the US? Of course not - anything is always possible. But I do think it's fair to say it's not an immediate concern for US sellers and not likely to be coming here any time soon.
The one caveat I'll give to that is - if eBay finds Simple Delivery managed shipping to be a successful revenue generating initiative in the UK, I would not be surprised to see them expand the concept to other countries.
However, I believe if they were to bring that to the US, it would likely be done more like eBay International shipping - not mandated, but highly encouraged with lots of marketing around how much easier it is for sellers, how it provides protection against loss and damage at no extra cost, etc.
They may be able to get away with mandating it for private sales in the UK as it's kind of a trade off for fee-free selling - though even with that, a lot of responses in the UK community are not pleased about it.
But forcing business sellers in the UK or all sellers still paying FVF anywhere else to use it would probably be a bridge too far and it's likely eBay knows that.
So I predict if it comes here, it will either be voluntary like EIS or at the most it might be mandated in some categories/for some items, like they currently do with $14.95 flat rate shipping for sneakers in the Authenticity Guaranteed program.
That part is just speculation though - fairly educated speculation, but still speculation. 😉 I still stand by my previous statement that most US sellers probably have a lot of other things they should be concerned about before they spend any real time or energy on this.
12-19-2024 10:17 AM
@selforfun wrote:Thank you for your detailed response, @golfingaddict. I appreciate your insights and the discussion you’ve initiated.
To address a few points:
1. Post Modification: Once a post receives replies, it cannot be edited to maintain transparency and the integrity of the conversation. While I understand your concern about clarifying regional specificity, the original post aimed to share broader insights relevant to a global audience, as sellers often face overlapping challenges across regions.
2. Driving Members from eBay: I understand the frustration regarding operational changes and their potential impact. However, this forum is a place for constructive dialogue to address those concerns and find ways to adapt. Suggesting that sellers may be driven off the platform is speculative and detracts from actionable solutions we could explore together.
3. Clarifying Intent: My original intent was to foster meaningful discussions and provide guidance. While I value your feedback, focusing on critiques of post formatting risks diverting the conversation from actionable issues that matter to sellers.
I’d like to refocus on the core seller concerns you highlighted, as they remain vital topics:
Increased Costs: Exploring pricing strategies is crucial to staying competitive.
Cash Flow Delays: Financial planning can mitigate disruptions caused by delayed payments.
Operational Adjustments: Adapting to eBay’s tools might seem challenging, but early familiarization could ease the transition.
Let’s continue collaborating to create solutions that benefit the seller community. I’m happy to address any additional concerns constructively.
I know you mean well, but most of your AI posts can be summarized in about two short paragraphs, and the formality is actually a little , well, amusing. AI has still not really mastered the art of writing, just regurgitating. Big difference.
12-19-2024 01:10 PM - edited 12-19-2024 01:53 PM
@selforfun wrote:Hi,
Thank you for your observation. I’d like to clarify that I’ve been using AI tools to assist with structuring and polishing my posts. English is my second language, and these tools help me communicate clearly and efficiently, especially since my time is limited due to personal responsibilities.
While the formatting might come across as structured or formulaic, my intention is always to provide valuable and helpful information to the community. If there are specific points where my posts could be improved, I’m happy to hear your feedback and make adjustments.
Thanks for bringing this up, and I hope it clears up any concerns!
You should have deleted the original post, which is completely incorrect for this forum (eBay.com). You still should delete it.
Report your post and ask the moderators to delete it because you posted incorrect information.
You should not be using AI if you are not capable or can't be bothered to make sure the information in it is correct. If this post is an example of your own English writing, then you don't need it, and it makes you look bad to use AI. Your own writing is more honest and real.
Using AI makes you sound as though you are giving an official announcement or information, so it makes you appear to be impersonating eBay employees, which is deceitful and deceptive. Especially since you are claiming to be a leader of an eBay regional group. This is a very bad practice for you.
It makes you and your group look completely untrustworthy and dishonest.
If you can't make sure your information is correct, then you should not be posting at all.
12-19-2024 01:17 PM
@golfingaddict wrote:
If you really wanted your contributions to add value to the community, you would revise or remove your original post and make the corrections before reposting.
The original post was misleading and unless people read through everything, they won't know it is for the UK only.
You don't want inaccurate information to be part of your legacy.
Agreed 100%.
12-19-2024 03:54 PM - edited 12-19-2024 03:55 PM
I'm not using AI, HOWIS EBAY ALLOW SO MUCH NEGATIVITY HERE!?
This is not working on my side, nether of my post's become unedited after reply is
left!
12-19-2024 05:23 PM
Receiving a reply does not block the ability to edit a post. Time and stubbornness are the only factors that I know of. It used to be something like five minutes , but now it is hours. The first post informed you this was a UK announcement and that was within minutes had you wished to correct the post.
12-19-2024 05:44 PM
@robbie31415 wrote:I Like using AI and I see no problem using it.
It's a very efficient way to relay information.
It's not the AI's fault they are using the wrong information.
However do you see issue with this part. @valueaddedresource
Mandatory eBay Shipping Labels:
Sellers will be required to purchase postage through eBay’s shipping system. This aims to streamline shipping processes and provide consistent tracking information.
I find this very concerning as they might bring it to the US.
I'm late to the party, and that part concerned me a whole lot too... I buy my labels from Stallion Express since there's new requirements for sellers out of the US to not purchase labels from places like Pirate Ship and Stamps.com. I'll have to do some major changes if I suddenly have to buy labels on eBay (considering some of my items are shipped without tracking).
C.
12-19-2024 06:17 PM
@selforfun wrote:I'm not using AI, HOWIS EBAY ALLOW SO MUCH NEGATIVITY HERE!?
This is not working on my side, nether of my post's become unedited after reply is
...
left!
The image that you provided is from post that is 4 days old. As noted in other posts in this thread, you can edit posts for several hours after writing them, even if somebody as replied to them. But not after 4 days.
01-03-2025 04:26 AM
So if we sign up for a store, does that keep payment delivery as it is?
01-03-2025 04:51 AM
@karch46mu4 wrote:So if we sign up for a store, does that keep payment delivery as it is?
@karch46mu4 Sellers in the US are not affected by the extensive changes described in the first post.