As a buyer I think most people have had buying experiences all their life. - I started buying stuff at the soda fountain at the local drug store 3 blocks away from our home at age 6; bought fishing tackle via mail order and stuff thru the big fat Sears Roebuck and Co. mail order catalog in my early teens - sent cash through the mail - never a problem; later I bought my first car at age 14; financed my first car at 20 and in college and tons of other items, homes, boats. In a nutshell people have at least those or similar experiences and will as long as " God is willing and the Creek Doesn't Rise". I addition spent 41+ in sales & marketing as a career and sold & bought stuff bought stuff via the internet version of the Sears mail order catalog. As a buyer I want to be treated with respect and if I have an issue I want it to be handled w/o a lot of fanfare. As a seller I always did what was right with my customers - never argued with them 'cause sometimes they will come by for more. In selling I believe the buyer and his cash is King or Queen. Some people just want to be order and cash takers - that is not a seller in my book - a monkey can do that or a robot .
eBay has rules, policy, requlations, some are the same as other venues some are different - no one venue will satisfy all the wishes people will have. In ones best very best efforts we will only please 80& of the people we deal with - that means 20% are not totally please and that is what you see posted on these boards and most of their issues are a result of them not reading and comprehending.
"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
